<div class="content-intro"><h2><strong>Who Are We?</strong></h2> <p>Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.</p> <p>The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.</p> <p>P.S: We highly recommend reading <a href="https://api-first-world.com/">The "API-First World" graphic novel</a> to understand the bigger picture and our vision at Postman.</p></div><h2><strong>The Opportunity</strong></h2> <p class="font-claude-response-body break-words whitespace-normal">We are seeking a senior, highly driven operator to join the Deal Operations team at Postman. The Senior Deal Operations Analyst reports into the Head of Deal Operations within the Revenue Operations organization and serves as the primary Deal Operations presence for our London region. This role works cross-functionally with Sales, Finance, Legal, Renewals, and Orders throughout the full deal cycle — spanning quote creation, approvals, order form execution, opportunity management, and bookings — ensuring all activity complies with Postman s policies and processes.</p> <p class="font-claude-response-body break-words whitespace-normal">The Revenue Operations team is integral to the success of our Sales and Customer Success organizations, driving revenue, renewals, and operational efficiency across the business. In this role, you will not only execute day-to-day deal operations but bring a strategic, consultative approach that helps sales reps close faster and smarter.</p> <p class="font-claude-response-body break-words whitespace-normal">This is a hybrid position based in our London office.</p> <h2><strong>What You’ll Do</strong></h2> <ul> <li>Own the creation of Quotes and Order Forms for Corporate and Enterprise sales deals in the EMEA region</li> <li>Review and approve Quote requests, applying sound judgment on non-standard terms and escalations</li> <li>Lead the end-to-end order cycle for customer bookings, ensuring quality, accuracy, and efficiency at every stage</li> <li>Serve as a trusted operational partner to EMEA sales reps — joining customer calls when needed to reinforce contract processes and terms</li> <li>Own escalation handling for complex or exception-based booking requests, driving resolution with appropriate stakeholders</li> <li>Identify and resolve discrepancies in ARR calculations, partnering with Finance on reconciliation</li> <li>Consult on non-standard, custom, and complex deal structures to ensure quotes and order forms reflect the true intent of the deal</li> <li>Drive cross-functional alignment with Finance, Legal, Renewals, Collections, and other internal teams to keep deal flow moving</li> <li>Maintain accurate deal data in Salesforce and conduct post-close transaction audits</li> <li>Lead and contribute to process improvement initiatives — documenting workflows, enabling the sales org on deal submissions and contract tooling, and helping build scalable Deal Ops infrastructure</li> </ul> <h2><strong>About You</strong></h2> <ul> <li>4+ years of experience in Deal Operations, Contract Operations, Deal Desk, or a closely related function</li> <li>Hands-on experience with Ironclad for contract management workflows </li> <li>Proficiency in Salesforce CPQ for quote-to-cash processes</li> <li>Deep understanding of the full deal cycle, from opportunity to executed contract, with the

Senior Deal Operations Analyst

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