<div class="content-intro">Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. A quick heads-up about hiring and how we work : We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!  Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. </div>See yourself at Twilio Join the team as Twilio’s next Senior Global Event Manager, Event Content Operations & Production. About the job Twilio’s most important events require strong operational leadership, thoughtful production strategy, disciplined systems, and clear accountability across teams, vendors, and deadlines. As Global Event Manager, Content Operations & Production, you will lead the operational and production strategy that turns Twilio’s event content plans into polished, scalable live experiences. You will own content operations, production-partner management, event content systems, technical readiness, and onsite delivery across the Global Events portfolio. You will serve as the content and production lead for SIGNAL World Tour, owning the production model, agency partnership, content workflows, and onsite execution for priority Tier 1 events. For SIGNAL, you will lead breakout content operations and production and partner on General Session production support, including technical planning, production readiness, and vendor coordination. For SKO, you will own production-partner strategy and delivery. This role is a strong fit for someone who combines production expertise with operational rigor and knows how to build delivery models that scale globally. Responsibilities In this role, you’ll: <ul> <li>Set the content operations and production strategy across Twilio’s priority Global Events portfolio, with primary focus on SIGNAL and SKO.</li> <li>Lead SIGNAL breakout content operations and production, including CFP, session intake and selection workflows, agenda and speaker data, deck readiness, technical checks, Speaker Ready Room, and onsite delivery.</li> <li>Partner on SIGNAL General Session production, providing senior leadership across technical planning, rehearsals, vendor coordination, and show readiness.</li> <li>Own SKO production strategy and delivery, including production-partner scope, technical planning, budget oversight, rehearsals, and onsite execution.</li> <li>Lead production agencies and vendors across priority programs, setting scope, standards, budgets, deliverables, performance expectations, and escalation paths.</li> <li>Own the even

Senior Global Event Manager, Content Operations & Production

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