<div class="content-intro">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</div>The Community You Will Join:  The Production Coordinator will be an integral member of the Airbnb Scaled Ops Department. This specialized team encompasses a broad spectrum of creative disciplines, including design, photography, and video, dedicated to maintaining and promoting the visual identity of the brand.  The Difference You Will Make: You will help elevate the overall quality of Airbnb Homes, Experiences & Services through high quality photo merchandising, and  forge meaningful connections between Airbnb s brand and its rapidly expanding community. The role demands a candidate who is adept at guiding projects to completion efficiently and effectively. The ideal applicant will be self-driven, capable of motivating others, and excel in delivering creative solutions despite changing constraints. A collaborative attitude, empathy, and a resolute focus are essential qualities, to ensure clear and effective communication across all levels of production and with stakeholders.  A Typical Day:  <ul> <li>Deliver assignment feedback to photographers based on editor’s notes</li> <li>Track the delivery of appearance releases and ensure they are in the proper folders </li> <li>Recruit photographers in high priority markets where we are unable to meet photoshoot demand </li> <li>Negotiate additional travel compensation with photographers in order to encourage them to accept assignments outside of their market coverage. </li> <li>Carefully review host feedback received via email and the NPS form, and ensure action is being taken on every assignment. </li> <li>Identify themes in both photographer and host feedback to go back into our training and prep materials. </li> <li>Oversee our waitlist queue’ which accounts for assignments that are not being accepted by photographers. </li> <li>Monitor ‘declined’ assignments and remove photographers from the program who are habitually refusing assignments, or confirm with them via email if they’d like to stay engaged. </li> <li>Help ensure a smooth production process for higher end shoots that are being photographed by Creative team photographers. </li> <li>Provider supervisory support to our CS team </li> <li>Provide progress updates to Media Ops, vendors, and stakeholders. Engage with external partners and agencies as required by project demands.</li> </ul> Your Expertise: <ul> <li>6+ years working in Creative Production: product, film, photography</li> <li>Familiarity with the freelancer community and an understanding of their experiences</li> <li>Solution-focused with excellent prioritization, multitasking, and time management skills. Experience with Salesforce and Airtable a plus </li> <li>The ability to thrive in a fast-paced, deadline-oriented environment, maintaining focus under ambiguous conditions</li> <li>Eager to learn, embraces new challenges, and actively seeks out solutions</li> <li>Passionate about art, photography, film, design, and other form

Production Coordinator, Media Operations

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