<p>At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.</p> <p>Lyft Healthcare & Community Access is redefining how risk-bearing provider organizations, health plans, and community organizations think about transportation. We partner with healthcare organizations to solve real access challenges — connecting patients, employees, and communities to the care and resources they need. Our work is meaningful, fast-moving, and high-impact.</p> <p>We re looking for a driven, proactive, and curious Account Manager to join our Strategic Partnerships team. You ll manage and grow a portfolio of key healthcare partners, serve as a trusted advisor, and play a central role in expanding Lyft s footprint in one of the most important sectors we serve.</p> <h2><strong>Responsibilities:</strong></h2> <ul> <li>Own relationships across a portfolio of strategic healthcare partners and Home & Community Based Services (HCBS) partners, serving as their primary point of contact and trusted advisor</li> <li>Drive quarterly revenue goals by expanding existing partnerships and identifying new business opportunities within identified segments</li> <li>Partner with engineering and product teams to guide technical integrations, ensuring partners are set up for success and fully leveraging Lyft s API platform capabilities</li> <li>Develop a deep understanding of each partner s business, goals, and challenges — using data to uncover opportunities for growth and operational improvement</li> <li>Build expertise in healthcare transportation to anticipate partner needs and add strategic value beyond day-to-day account management</li> <li>Collaborate cross-functionally with teams across strategy, product, marketing, and legal to deliver for your partners</li> <li>Lead change management efforts and proactively identify ways to improve processes and drive efficiency</li> <li>Maintain accurate forecasts and pipeline management in Salesforce CRM</li> </ul> <h2>Experience:</h2> <ul> <li>4+ years of experience in account management, business development, management consulting, or a related field</li> <li>A proven track record of exceeding revenue targets in a quota-carrying role</li> <li>Healthcare industry knowledge, including familiarity with payers, providers, value-based care, and HCBS models</li> <li>Strong analytical skills — comfortable pulling, interpreting, and presenting data to support partner decisions</li> <li>Excellent communication skills across written, verbal, and presentation formats</li> <li>A collaborative, team-first mindset with the ability to build relationships across a wide range of stakeholders from business executives to day-to-day operators</li> <li>Self-starter mentality with strong organizational and project management skills</li> <li>Professionalism and grace under pressure, especially in complex or ambiguous situations</li> <li>Genuine enthusiasm for Lyft s mission and comfort operating in a fast-paced, evolving environment</li> </ul> <h2 class="p1"><strong>Benefits:</strong></h2> <ul> <li>Great medical, dental, and vision insurance options with additional programs available when enrolled</li> <li>Mental health benefits</li> <li>Family building benefits</li> <li>Child care and pet benefits</li> <li>401(k) plan to help save for your future</li> <li>In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off</li> <li>18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible</li> <li>Subsidized commuter benefits</li> <li>Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program</li> </ul> <p>Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment w

Account Manager, Strategic Healthcare Partnerships

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