Senior Product Manager, Acuity Scheduling, Payments

Squarespace·New York Citysenior

En corto

→Liderar estrategia y ejecución de pagos y experiencias móviles en Acuity Scheduling.
→Enfocarse en descubrimiento de problemas, UX de checkout y integraciones de pagos en web y móvil.
→Destacar por impulsar el crecimiento de GPV mediante decisiones basadas en datos y colaboración con partners.

Fluent in English (written and spoken)

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¿Qué piden?

✓6–8+ años de experiencia en gestión de producto en SaaS o software de consumo.
✓Experiencia profunda en pagos, fintech o productos transaccionales con integraciones externas.
✓Experiencia liderando desarrollo de productos móviles en iOS y Android.
✓Habilidades sólidas en análisis de datos y finanzas para dimensionar oportunidades.
✓Fluidez técnica para colaborar en flujos complejos, modelos de datos e integraciones.
✓Capacidad comprobada para definir el problema correcto antes de solucionarlo.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

SaaSconsumer softwarepaymentsfintechtransaction productsthird-party integrationscheckout UXpayment infrastructureiOSAndroid

¿A quién escribirle en Squarespace?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

At Squarespace, we empower product teams to solve meaningful customer and business problems. We're looking for a Senior Product Manager to join the Acuity Scheduling team, leading product management across Acuity's payments and mobile surfaces for one of Squarespace's core scheduling products. Acuity Scheduling helps service businesses run their operations end-to-end: booking, client management, and getting paid. Payments is central to that value proposition, and it's one of Acuity's most significant growth opportunities. This role owns the strategy and execution for expanding how and where Acuity sellers collect revenue, building the payment experiences, defaults, and integrations that make on-platform collection the obvious choice across web, mobile, and emerging booking channels. This is a hybrid role, requiring 1–3 days a week in our New York City office. You will report to the Product Director on the Acuity Scheduling team. What You'll Do • Own the long-term strategy and roadmap for payments, transactions, and mobile on Acuity • Lead rigorous problem discovery, deeply understanding customer, business, and market dynamics before pursuing major investments • Develop evidence-based problem statements grounded in user research, competitive analysis, and financial data • Define target segments, primary use cases, and expansion opportunities across web, mobile, and in-person payment contexts • Balance partner, build, buy, and deprecate decisions to accelerate GPV growth and customer impact • Drive payment integrations and checkout UX across Acuity's web and mobile surfaces • Leverage relationships with external partners to address areas of opportunity where Acuity can serve customers in a distinctive way • Partner with marketing to launch new products, with customer operations to develop excellent merchant support, and with analytics to monitor engagement and evaluate success • Own the key metrics for your business area, explain trends, and build shared understanding across teams and stakeholders • Create alignment across stakeholders through clear narratives, documentation, and prioritization frameworks Who We're Looking For • 6–8+ years of product management experience in SaaS or consumer software, with a track record of shipping products that drive measurable business outcomes • Deep experience with payments, fintech, or transaction products, including third-party integrations, checkout UX, and payment infrastructure • Experience leading mobile product development across iOS and Android surfaces • Strong data and financial analysis skills, with experience sizing opportunities and validating demand • High technical fluency; comfortable partnering on complex workflows, data models, and platform integrations • Proven ability to define the right problem before designing solutions, resistant to premature solutioning • Excellent communication and interpersonal skills, with demonstrated ability to align cross-functional teams around business goals • Customer-obsessed, with a history of conducting research, customer interviews, and usability testing to inform decisions • Comfortable challenging default approaches when they conflict with user or commercial outcomes Nice to Have • Experience with in-person payments, POS integrations, or hardware-adjacent product work • Familiarity with scheduling, booking, or operational tools for SMBs Benefits & Perks • A choice between medical plans with an option for 100% covered premiums • Fertility and adoption benefits • Access to supplemental insurance plans for additional coverage • Headspace mindfulness app subscription • Global Employee Assistance

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