Senior Process Improvement Analyst (12 Month Fixed Term Contract)

Ovoenergy · Any of our officessenior

En corto

▸Analizar datos operativos para mejorar procesos y experiencia de cliente.
▸Trabajar con equipos multidisciplinarios para identificar cuellos de botella y oportunidades de mejora.
▸Destacar por usar IA y automatización para transformar informes y decisiones basadas en datos.

No se requiere inglés específico, pero se asume dominio del lenguaje para trabajo en equip

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

¿Qué piden?

✓Experiencia amplia en trabajo en equipo y colaboración transversal.
✓Capacidad para analizar datos operativos complejos y extraer insights accionables.
✓Habilidad en análisis de causas raíz y metodologías de mejora continua.
✓Experiencia con gestión de datos y buenas prácticas de gobernanza de datos.
✓Habilidades de comunicación para educar equipos sobre cómo usar datos mejor.
✓Proactividad para innovar y automatizar procesos con IA y herramientas tecnológicas.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

Análisis de datos operativosGobernanza de datosVisualización de datosMI (Management Information)Análisis de causas raízMetodologías de mejora continuAutomatización de informesIA (Inteligencia Artificial)Herramientas de análisis de daColaboración transversal

¿A quién escribirle en Ovoenergy?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

Role OVO-View Team: Performance and Insight Salary banding: £45,770- £55,000 Experience: Broad experience of team working and cross functional engagement in a similar role. Working pattern: Full-Time Reporting to: Joanna Hemingway, Senior Manager - Analytics Governance Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Analyse, Insight, Improve Top 3 qualities for this role: Collaborative, Problem Solver, Innovator Where you’ll work: At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility. All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how: • The Performance and Insight team exists to provide greater understanding of our operational performance, improve the accuracy and accessibility of data and adapt quickly to our changing operational and technical environment. We handle complex and challenging issues and projects, embed a culture of continuous improvement and enable the business’ strategic transformation. • Through great Data Governance - we make it easier to find and understand our performance data by implementing great data governance ensuring that data is managed systematically so it can be used efficiently, securely and is accessible to those who need it. • Easier to understand performance data - we create simple to understand MI against a set of visual standards, we work with each part of our business to educate our teams on how to spend the least amount of time finding the data vs investing their time in making the right decisions based on what the data tell us. • Understanding the work - we have a complex business and we architect MI to bring to light how we perform end-to-end showing what are the key drivers of work and where bottlenecks exist in the system. • Innovation and collaboration - as well as making sure we create the best MI today we are looking forward to tomorrow to look at new ways to automate our reporting and embed AI as a way to help our stakeholders identify where their focus should be This role in a nutshell: An exciting opportunity to use your analytical expertise to drive operational excellence across OVO. You'll be working with data to tell the story of our operational performance, using insights to identify improvement opportunities and working collaboratively with teams to implement changes that benefit our customers. Combining strong analytical skills with continuous improvement methodologies, you'll extract insights from data, conduct rigorous root cause analyses and lead improvement initiatives that enhance efficiency and customer outcomes. Your key outcomes will be: Performance Analysis & Insights • Analyse operational data to identify patterns, tren

No apliques sin prepararte

Investigamos quién te entrevista, adaptamos tu CV y te ensayamos en vivo — gratis la primera.