(Senior) Operations Engineer - Charging Network (f/m/x)

IONITY GmbH·Remote Work GermanyRemotosenior

En corto

→Ingeniero de operaciones técnico que mantiene en funcionamiento la red de carga rápida de IONITY en Europa.
→Diariamente analiza incidencias en cargadores, sistemas backend y comunicación, y dirige a terceros para resolver problemas.
→Destaca por su rol clave en mejorar procesos, herramientas y compartir conocimiento en una red en crecimiento acelerado.

Very good written and spoken English language skills

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¿Qué piden?

✓Formación técnica o ingeniería (preferentemente en electrónica o TI)
✓Experiencia operativa en infraestructura de carga o tecnologías comparables
✓Conocimiento profundo de tecnologías de carga rápida y sistemas de comunicación
✓Habilidad técnica para análisis remoto y resolución de incidencias
✓Experiencia en gestión de SLA, tickets y gestión de activos
✓Inglés avanzado (escrito y hablado)

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

Charging infrastructureBackend systemsRemote accessIT systemsCommunication technologyTicket toolsAsset management toolsSLA-trackingEscalation managementProject management

¿A quién escribirle en IONITY GmbH?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

Your mission IONITY is building the backbone of electric mobility in Europe. Founded by leading automotive manufacturers, we operate Europe's largest high-power charging network across 24 countries, enabling seamless long-distance travel for EV drivers. With thousands of charging points already in operation and significant expansion ahead, IONITY is evolving beyond charging infrastructure into a broader mobility, energy and digital platform. As a (Senior) Operations Engineer, you keep that network running. You're the technical backbone of our Operations team: analysing and resolving issues across chargers, backend systems and communication, steering the external partners who maintain our sites, and making sure our monitoring gives us a full picture of network health. When something goes wrong anywhere across our network, you're the person who works out why and makes sure it doesn't happen again. This is a hands-on technical role with real scope to shape how we operate at scale. As the network grows, so does the need for sharper processes, better tooling and knowledge that's shared rather than siloed, and you'll drive all three. Your profile Education as engineer or very experienced technician (preferred Electrotechnical or IT background) Experience in operating and analyzing charging infrastructure or comparable technology/networks High level of knowledge concerning charging infrastructure/charging technology Experience in remote analysis and resolution of technical issues via remote access Good Level of knowledge concerning IT-Systems and communication technology, Very good technical analyzing skills, High competency in sharing knowledge, Strong communication skills in English Professional experience in escalation management & SLA-tracking You are the right person for this job if: You have huge interest in technology and affinity for IT tools You are dedicated to process improvement and have proper process management skills You are a team player and contribute to a pleasant working atmosphere with fun at work You are experienced in Project management and introduction of IT Tools You have experience with backends, ticket tools, asset management tools, etc.

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