Hotline Paralegal

Legal Services NYC · LSNYC Central OfficeRemotojunior

En corto

▸Atiende llamadas de personas de bajos ingresos que buscan ayuda legal en Nueva York.
▸Realizas entrevistas, evalúas elegibilidad, registras datos y brindas orientación bajo supervisión de abogados.
▸Trabajo remoto, con horarios flexibles y oportunidad de crecer en múltiples áreas legales.

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

¿Qué piden?

✓Experiencia previa en atención al cliente o servicios legales.
✓Habilidades excepcionales de comunicación escrita y verbal.
✓Capacidad para manejar alta carga de trabajo con precisión.
✓Dominio de Word, correo electrónico y software de gestión de casos.
✓Empatía y habilidad para escuchar activamente a personas en situación de vulnerabilidad.
✓Disponibilidad para trabajar en turnos fuera del horario normal, incluyendo fines de semana.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

Case management softwareWordEmailPhoneDatabaseAppointment scheduling toolsReferral systemsRemote work platformsInternal training systemsLegal intake protocols

¿A quién escribirle en Legal Services NYC?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

Legal Services NYC (LSNYC) fights poverty and seeks racial, social and economic justice for low-income New Yorkers. For over 50 years, we have challenged systemic injustices that trap people in poverty and provided legal services that help our clients meet basic needs for housing, income and economic security, family and immigration stability, education, and health care. LSNYC is the largest civil legal services provider in the country; our staff of more than 600 people in neighborhood-based offices and outreach sites across all five boroughs helps hundreds of thousands of New Yorkers annually. We partner with scores of community-based and client-run organizations, elected officials, public agencies, pro bono lawyers, and the courts to maximize our effectiveness. Our work fights discrimination and helps to achieve equity for all low-income New Yorkers. LSNYC employees have numerous opportunities for growth and professional development, including access to our internal Justice Learning Center, which provides opportunities to earn free CLEs and gain experience as a trainer. Legal Services NYC seeks one intake paralegal to staff the Access Line, our citywide intake hotline. Access Line paralegals perform an essential role in our agency. The team serves as an important front line for our work and responds in real time to low-income individuals and families seeking legal help. Access Line paralegal duties include answering phones, performing eligibility screening, entering client information into a database, writing case notes, giving advice under the supervision of an attorney, scheduling appointments, sending appointment letters and follow-up information to clients, and providing outside referrals. Access Line paralegals may also be asked to perform off-site intake outside of regular business hours. Access Line paralegals can expect to work closely with supervising attorneys and will have the opportunity to learn about many different legal practice areas. This is a fully remote position. Qualifications include: - Excellent, consistent writing and interpersonal communication skills- especially the ability to interview and identify a clientâs needs quickly and accurately, while actively listening with empathy and curiosity; - Excellent communication habits that are consistently prompt and responsive; - Excellent organizational skills particularly regarding prioritizing and following through on tasks; - Thrives in a fast-paced, highly structured, high volume work environment while maintaining quality standards; - Consistent ability to pay close attention to detail and follow directions: both written and oral; - Excellent, consistent computer skills â including case management software, Word, and email â and comfort with learning new programs; - Motivation and enthusiasm for helping communities in need, and ability to work with people from a range of backgrounds â including low-income clients and LSNYC staff; - Capacit Please mention the word **PERSEVERE** and tag RNTQuMjExLjE3NS4xOTA= when applying to show you read the job post completely (#RNTQuMjExLjE3NS4xOTA=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

No apliques sin prepararte

Investigamos quién te entrevista, adaptamos tu CV y te ensayamos en vivo — gratis la primera.