Onboarding Expert

Clipboard · Remote (Canada, UK, EU)Remoto$2,500–$2,917 USD/mesjunior

En corto

▸Expert en incorporación que guía a profesionales de salud por teléfono y chat.
▸60 llamadas diarias, consultas de 15 min y seguimiento, todo para ayudarles a empezar sus primeros turnos.
▸Papel clave en mejorar la experiencia del trabajador, con enfoque en empatía y mejora continua.

You speak and write English clearly and professionally.

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

¿Qué piden?

✓Capacidad para realizar 60 llamadas diarias con usuarios activos en la app.
✓Habilidad para mantener conversaciones claras y profesionales en inglés.
✓Organización para gestionar múltiples interacciones y documentar todo.
✓Capacidad de identificar problemas y proponer mejoras en la experiencia del usuario.
✓Disponibilidad para trabajar en horario EST de lunes a viernes.
✓Acceso a un equipo con internet cableado de al menos 20 Mbps y espacio de trabajo tranquilo.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

App ClipboardEmailSMSCall systemCRM toolDocumentation platformInternal support systemWired headsetLaptop/DesktopStable internet connection

¿A quién escribirle en Clipboard?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

About Clipboard Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. About the role: As an Onboarding Expert , you’ll be a key contributor to an excellent onboarding journey for new and reactivated workers on our app. You’ll guide them, cheer them on, solve blockers, and help them take their first step to making a difference. What You’ll Be Doing Make ~60 targeted outbound calls per day to Clipboard app users. Host ~5 pre-booked 15-minute onboarding consultations daily . Send follow-up emails and texts to answer questions and support worker onboarding. Respond to inbound messages and support tickets . Keep clear documentation of all interactions. Identify pain points and opportunities for improvement in the worker experience. Be the go-to guide and trusted partner helping professionals feel confident, supported, and ready to work their first shift. What Makes You a Great Fit You enjoy talking to people , helping them succeed, solving challenges, and getting them excited about Clipboard. You’re comfortable making calls in a phone-heavy, fast-paced environment and love building rapport quickly. You speak and write English clearly and professionally . You’re organized, follow through on tasks, and don’t let things slip. You’re curious, resourceful, and always looking for the root cause of a problem. You’re quick with tools and not afraid to learn new systems. You’re observant , recognize pain points and opportunities, and aren't afraid to step in and lead the charge on improvements. Able to work weekdays in US Eastern Time. Experience in inside sales, client onboarding, customer support, or healthcare recruiting is a plus - but not required. If you’re a quick learner with great communication skills, we want to hear from you. What This Role Is NOT Not cold calling - you’ll only speak with professionals who have accounts on the app. Not technical support - you’ll guide workers but escalate deeper tech issues. Not repetitive - every conversation is unique, and you’ll need to think on your feet. Requirements To succeed in this role, you must have: A reliable laptop/desktop (no Chromebooks or Linux OS). Minimum 20 Mbps wired internet connection. Wired headset for clear communication. A quiet, distraction-free workspace. Stable power and internet connectivity. Ready to empower healthcare professionals from day one? Start your journey with Clipboard - fill out the form below, and let’s make an impact together. Want to know more? Please feel free to check out our Remote Work Guidelines . Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here .

No apliques sin prepararte

Investigamos quién te entrevista, adaptamos tu CV y te ensayamos en vivo — gratis la primera.