(Senior) CRM Manager (f/m/d)

JUIT GmbH·Berlinsenior

En corto

→Gestión y optimización de estrategias de CRM y viajes del cliente en Juit.
→Desarrollo de automatizaciones, segmentación y personalización para aumentar retención y valor de vida del cliente.
→Rol clave en cultura de pruebas y toma de decisiones basada en datos, con alto impacto en experiencia del cliente.

Your communication skills in German and English are excellent.

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¿Qué piden?

✓Experiencia en CRM y estrategia de ciclo de vida del cliente
✓Habilidades avanzadas en análisis de datos y toma de decisiones basadas en datos
✓Capacidad de gestionar múltiples proyectos de forma autónoma y priorizada
✓Experiencia en automatizaciones y viajes del cliente escalables
✓Buenos conocimientos de comunicación en alemán e inglés
✓Capacidad para colaborar con equipos multidisciplinarios (Marketing, Product, BI, Tech)

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

CRMLifecycle StrategyCustomer JourneysAutomationsPersonalizationSegmentationData-driven Decision MakingTest and ExperimentationCross-functional CollaborationBI

¿A quién escribirle en JUIT GmbH?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

Your Impact At Juit, we enable our customers to eat healthy every day by delivering meals prepared by chefs directly to their homes. Our goal is to become the number 1 brand for healthy meals in Germany by providing our customers with the best online, meal, and delivery experience. Our customers are already convinced - 4.8 out of 5 stars with over 20k reviews speak for themselves. Support us in making healthy eating even easier and become (Senior) CRM Manager (m/f/d) at Juit. As (Senior) CRM Manager (m/f/d), you will be part of the Marketing team and will be the interface to our community. In this role, you will promote continuous contact, provide inspiration, and set impulses to maintain the close relationship with our customers. Responsibilities You continuously develop and optimize our CRM and Lifecycle Strategy . You build scalable Customer Journeys and Automations and further develop them. You are responsible for the CRM Roadmap and drive our Personalization and Segmentation Strategy . You develop new CRM initiatives to increase Retention , Customer Lifetime Value , and Loyalty . You work closely with cross-functional teams (Marketing, Product, BI, and Tech) to continuously optimize the Customer Experience . You establish a data-driven Test and Experimentation Culture within CRM. Your Strengths You work self-directed , are extremely proactive , and possess the problem-solving competence to confidently master challenges. You think data-driven , can design analyses, and directly convert these insights into Business Decisions and Campaign Optimization . You master the planning, organization, prioritization, and implementation of multiple projects simultaneously. You work efficiently and independently, but are also a strong Team Player . You are open to feedback and consistently focus on the results . Your communication skills in German and English are excellent. You know how to seamlessly coordinate with other teams to optimize the CRM Strategy and all Marketing Activities . Our Promise Impactful work in a growing company with development opportunities Committed team with talented and inspiring colleagues Well-organized onboarding and responsibility from day one A modern workplace Employee discount on Juit meals Our Values Apply now! You want to be part of our team and help shape the future of Juit? Then apply now! We are looking forward to your application. Please note, that for all applications a work permit in Germany is required!

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