Client Account Executive, Mid-Market

Dialpad · Austin, USmid

En corto

▸Ejecutivo de Cuentas que gestiona clientes medianos, maximizando valor y crecimiento.
▸Día a día: estrategia de ventas, consultoría técnica, implementación de productos y relación con clientes.
▸Lo destacado: trabajar con IA como herramienta central para resolver problemas en tiempo real.

Proficiency in English is required.

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¿Qué piden?

✓Experiencia previa en ventas B2B o gestión de cuentas.
✓Capacidad para desarrollar estrategias de crecimiento en cuentas existentes.
✓Habilidades de consultoría y comunicación con clientes.
✓Compromiso con objetivos de ingresos y satisfacción del cliente.
✓Capacidad para colaborar con equipos técnicos y de soporte.
✓Actitud proactiva, curiosidad y resiliencia (según valores de la empresa).

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

Dialpad

¿A quién escribirle en Dialpad?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your Role As a Client Account Executive for Mid-Market at Dialpad, you will be responsible for providing best-in-class strategic account management across a portfolio of existing Dialpad customers while growing year-over-year revenue. Serving as a consultant to the client, the CAE will demonstrate the value of what's possible through the implementation of additional Dialpad product suite offerings. The CAE will develop and execute a sales strategy for their book of business. They will be responsible for meeting or exceeding sales and revenue goals and objectives, managing overall customer relationships, and ensuring customer satisfaction. The CAE is ultimately responsible for ensuring our customers continually realize the value of their accounts, driving positive outcomes for both the customer and Dialpad. This position reports to our Sales Manager. What you’ll do • Focused on a portfolio of Mid-Market customers, the Mid-Market CAE will own the sales process from start to finish. You will work closely with Sales Managers, Sales Engin

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