Senior Analyst — Customer (Beauty)

Thehutgroup · Manchestersenior

En corto

▸Analista senior que analiza el comportamiento del cliente en belleza para mejorar adquisición y retención.
▸Trabaja en proyectos clave desde el inicio hasta el final: segmentación, modelos de comportamiento, métricas de marketing.
▸Destaca por su autonomía y impacto directo en decisiones estratégicas de negocio.

Fluent English required

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¿Qué piden?

✓Experiencia en análisis de datos del cliente en retail o e-commerce.
✓Capacidad para manejar proyectos analíticos complejos de forma independiente.
✓Habilidades avanzadas en SQL y Excel (o similar).
✓Conocimiento en modelos de segmentación, cohortes y análisis de canal.
✓Experiencia con marketing mix modelling (MMM) o análisis de eficiencia de marketing.
✓Capacidad de comunicar insights complejos a equipos no técnicos.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

SQLExcelTableauPythonGoogle AnalyticsMarketing Mix Modelling (MMM)Customer SegmentationCohort AnalysisCRM AnalyticsPersonalisation Analytics

¿A quién escribirle en Thehutgroup?

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About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster. What are you waiting for? Location: Icon 1, WA15 0AF Life at THG Beauty We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands inclusive of ESPA, Ameliorate and Christophe Robin, with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader. Why be a Senior Analyst — Customer (Beauty) at THG? As Senior Analyst in the Beauty Customer team, you will own analytical work that helps THG’s Beauty division understand and grow its customer base. Working across acquisition, retention, CRM, marketing and loyalty, you will build the analysis, models and insight that enable the business to make better decisions about how it acquires and retains customers. You are expected to work largely independently — owning complex analytical problems end-to-end. As a Senior Analyst — Customer (Beauty) , you will: Customer Analytics • Own analytical projects across the customer lifecycle — acquisition, retention, CRM, loyalty, marketing performance and personalisation • Build customer segmentations, cohort analyses and behavioural models that the business can act on • Analyse marketing channel performance — understanding what drives efficient acquisition • Support development of the Beauty customer KPI framework • Contribute to marketing mix modelling (MMM) — providing customer and channel inp

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