Collections Agent

CRNCY Group · Bridgetown,Remotomid

En corto

▸Agente de cobranzas que contacta a clientes en mora para negociar pagos.
▸Usa múltiples canales y estrategias de localización para recuperar deudas.
▸Requiere ser transparente al aplicar y mencionar un código específico para validar la lectura del anuncio.

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

¿Qué piden?

✓Título de asociado o equivalente.
✓Mínimo 2 años en centros de llamadas, cobranzas o ventas.
✓Habilidades comunicativas escritas y orales avanzadas.
✓Dominio intermedio de computadoras y redes sociales.
✓Actitud orientada a objetivos y flexible.
✓Respeto absoluto a la confidencialidad y discreción.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

Call Center operationsCollectionsSalesSkip tracingCustomer accountsLoan statusesQA policiesCommunication channelsFeedback systemsTime off schedule

¿A quién escribirle en CRNCY Group?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

Collections Agent provides an array of repayment solutions to customers that have reached the default stage. The Agent will ensure customers are contacted via various communication channels and negotiate terms of repayment that amicable to both the customer and the company. Primary Duties And Responsibilities Conduct outbound collection communication with a view of reaching customers and negotiating payment terms Utilize skip tracing strategies to locate customers and negotiate payment terms Update customer accounts and loan statuses Execute collection strategies Adhere to QA policies and procedures Provide feedback to Leads on customer feedback and process improvements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements that follow are representative of knowledge, skills and/or abilities required. Education A minimum of an Associateâs Degree Work Experience Minimum of 2 yearsâ experience in Call Center operations Collections or Sales (Equivalent combination of education with work experience will be considered) Knowledge/Skills/Abilities Good spoken and written communication skills Intermediate computer skills Intermediate social media Attitude and Behaviours Respect for confidentiality and discretion Target driven Flexible Working Environment The agent will be located at Quickstop office in Barbados, operating under the rules associated with the office. Dress Code in effect and a time off schedule shared. Agent is required to work 40 hours weekly with 1 hour lunch and 2 fifteen minutes break; deviating from this will result in time back from time off rotations Please mention the word **TRANSPARENT** and tag RMTAwLjI2LjE4MS4xODE= when applying to show you read the job post completely (#RMTAwLjI2LjE4MS4xODE=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

No apliques sin prepararte

Investigamos quién te entrevista, adaptamos tu CV y te ensayamos en vivo — gratis la primera.