Employee Relations Specialist - 12 Month FTC

Trainline · Londonmid

En corto

▸Especialista en Relaciones Laborales encargado de gestionar casos de disciplina, quejas y absentismo en Reino Unido.
▸Trabajas con directivos y equipos de RRHH para guiar procesos formales, investigaciones y audiencias con rigor legal.
▸Destaca la oportunidad de modernizar y automatizar la administración de casos en una empresa en crecimiento.

Fluency in English is required for this role.

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

¿Qué piden?

✓Experiencia demostrable en gestión de casos de relaciones laborales en el contexto del Reino Unido.
✓Conocimiento profundo del Código ACAS y la legislación laboral británica.
✓Experiencia con representantes sindicales o delegados de personal.
✓Capacidad para redactar informes, cartas y documentos de alta calidad.
✓Habilidades organizativas y rigor administrativo para gestionar archivos y seguimientos.
✓Interés y experiencia en mejorar procesos administrativos y buscar oportunidades de automatización.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

ACAS Code of PracticeUK Employment LawInvestigation ReportsDisciplinary ProcessesGrievance ProcessesCapability ProcessesAbsence ManagementSettlement AgreementsCase TrackersHR Documentation

¿A quién escribirle en Trainline?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels. Great journeys start with Trainline 🚄 Now Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be. Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey. Introducing the Trainline People Team 👋 Our People team is here to make Trainline a great place to work, and employee relations sits right at the heart of that. As our Employee Relations Specialist, you'll be the go-to expert for ER casework across the business on a 12-month fixed term contract, owning cases end-to-end and giving managers the confident, practical guidance they need at every stage, from a tricky conversation to a formal investigation. You'll work closely with line managers, HR Business Partners and the wider People team, building the templates, toolkits and processes that help us handle ER consistently and efficiently as we grow. This is a role for someone who takes real pride in getting ER right, both for the business and for the individual, and who's excited by the chance to streamline and modernise how we manage casework administration. In this role as the Employee Relations Specialist, you will... 🚄 Own and manage a varied caseload of employee relations matters, including disciplinaries, grievances, capability processes, absence management and settlement agreements, from initial scoping through to resolution. Lead formal investigations, including planning investigation scope, conducting interviews, gathering evidence and producing clear, objective investigation reports. Chair or support formal hearings, such as disciplinary, grievance, capability and appeal hearings, and prepare the accompanying outcome documentation. Apply the ACAS Code of Practice and current UK employment law consistently, ensuring every case reflects Trainline's policies and standards. Manage cases involving trade union representatives with professionalism and care, drawing on a solid understanding of collective employee relations obligations. Provide practical, confident advice to line managers and HR Business Partners, coaching them to build their own capability in handling employee relations matters. Spot patterns across casework and flag emerging or systemic issues to the People leadership team. Own case administration and documentation, including letters, scripts, file notes and case trackers, while identifying opportunities to streamline and automate our employee relations processes. We'd love to hear from you if you have... 🔍 Significant, demonstrable experience managing employee relations caseloads end-to-end within a UK employment context, including disciplinaries, grievances, capability, absence and investigations. A deep working knowledge of the ACAS Code of Practice and UK employment law, with the confidence to apply both in practice. Experience managing cases involving trade union representatives or shop stewards. A track record of producing high-quality employee relations documentation, from scripts and invitation letters to detailed investigation reports and outcome letters. Strong organisational skills and administrative rigour, with a natural ability to keep accurate records in a process-driven environment.

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