Director, Standards Solutions (London, U.K.)

B Lab · London, England, United Kingdomlead

En corto

▸Dirige la expansión de certificaciones y herramientas de impacto B Lab con enfoque en experiencia del cliente.
▸Lidera la evolución digital de B Impact como plataforma central del ecosistema de impacto.
▸Papel clave en mantener la integridad y sostenibilidad del sistema de certificación global.

Fluent English required

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¿Qué piden?

✓Experto en certificación, estándares, aseguramiento o cumplimiento
✓Liderazgo comprobado en negocios, productos o servicios SaaS escalables
✓Experiencia en estrategia de adopción y crecimiento de productos centrados en el cliente
✓Capacidad para equilibrar crecimiento con integridad de estándares
✓Experiencia trabajando con equipos de producto y tecnología
✓Residencia en U.K., Países Bajos, Brasil, Pennsylvania o Nueva York

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

B ImpactB Corps CertificationStandards-based productsDigital foundationProduct and TechnologyCustomer ExperienceGrowthOperational excellenceCommercial sustainabilityContinuous improvement

¿A quién escribirle en B Lab?

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This is a Full-Time Role (40 hours per week, 5DWW) with no option for part-time work. , Brazil, Pennsylvania, or New York at the start of employment. Additionally, they must be within commuting distance of our office in Amsterdam, London, São Paulo, Philadelphia, or New York City. Please visit our Careers page to review all opportunities and submit your application for the role(s) that best fit your location and work authorization. About the Team The Standards Solutions function translates B Lab's standards into practical pathways for business action and impact. Through certification, B Impact, and a growing portfolio of standards-based products and services, it enables businesses to understand, implement, demonstrate and continuously improve against B Lab's standards while safeguarding the credibility, integrity and financial sustainability of the certification system. The function provides business leadership for B Corps Certification and B Impact as the primary platform through which businesses engage with B Lab's standards. Working closely with Product and Technology, it shapes the business requirements that ensure B Impact supports certification, continuous improvement and future standards-based solutions, becoming the digital foundation of B Lab's impact ecosystem. Working across Standards Development, Product, Customer Experience and Growth, the function creates integrated, customer-centred pathways that are accessible, scalable and efficient. It balances customer experience, commercial sustainability, operational excellence and standards integrity to expand adoption while maintaining the rigour and trust that underpin B Lab's standards. The function also develops complementary products, services and strategic partnerships that extend the reach of B Lab's standards and help businesses continuously improve their impact over time. In doing so, it plays a central role in advancing B Lab's mission by converting ambitious standards into measurable business action, continuous improvement and positive impact at scale. The function succeeds when businesses can confidently adopt and continuously improve against B Lab's standards through trusted, scalable experiences that deliver stronger customer outcomes, operational excellence, sustainable growth and greater positive impact. About the Opportunity B Lab is seeking a Standards Solutions Director to lead one of the organisation's most strategically important business verticals, responsible for scaling the adoption of B Lab's standards through certification, B Impact, and a growing portfolio of standards-based products and services. The role provides business leadership for B Impact as the primary platform through which businesses engage with B Lab's standards, working closely with Product and Technology to shape its evolution as the digital foundation of B Lab's impact ecosystem. The role is accountable for the commercial, operational and strategic performance of the Standards Solutions portfolio, including growing certification and recertification, expanding standards-based products and services, improving delivery efficiency, and safeguarding the credibility, integrity and long-term sustainability of B Lab's standards and certification system. The successful candidate will combine deep expertise in certification, standards, assurance or compliance with strong commercial, operational and customer leadership. They will be an entrepreneurial and strategic leader with a proven track record of scaling complex, customer-centred businesses, products or SaaS-enabled services while balancing growth, operational excellence and mission. Responsibilities Standards Adoption Strategy [30%] Develop and lead the strategy for scaling adoption of B Lab's standards through certification, B Impact, and a growing portfolio of standards-based products and services. Define the

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