Account Associate Director

wppmedia · Londonmid

En corto

▸Director de Cuenta Asociado que lidera la ejecución de campañas para Google Ads en Reino Unido.
▸Responsable del bienestar del equipo y la satisfacción del cliente, conectando estrategia y operaciones.
▸Rol clave dentro del equipo MFG, enfocado en crecimiento de cuentas y relaciones estratégicas con Google.

Proficiency in English required for client and team communication.

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

¿Qué piden?

✓Experiencia demostrable en gestión de cuentas digitales B2B y respuesta directa (DR).
✓Capacidad demostrada para liderar procesos de entrega de campañas con múltiples stakeholders.
✓Habilidades avanzadas de comunicación y relaciones con clientes, enfocadas en confianza y valor.
✓Capacidad para gestionar expectativas del cliente y mantener altos niveles de satisfacción.
✓Experiencia en trabajo colaborativo dentro de equipos multidisciplinarios (estrategia, datos, activación).
✓Habilidades de mentoría y desarrollo del equipo, con enfoque en motivación y bienestar.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

Google AdsYouTube AdsWPP OpenOpen IntelligenceDeliverables RegisterDigital B2BDirect Response (DR)Media PlanningAnalyticsClient Services

¿A quién escribirle en wppmedia?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com . 3150 - Account Associate Director - UK Role Summary and Impact Media Futures Group (MFG) is a bespoke media team for Google. We are made up of best in class digital, offline, and integrated media experts who work together to enhance media’s contribution to Google’s business. We are a united, diverse team driven by a spirit of curiosity. Committed to pioneering solutions that surpass industry standards, we aim to drive excellence, support a fulfilled team, and exceed expectations while fostering growth and positive impact. About the Google Ads team Google Ads is the largest of all of Google’s products. At MFG, we have a dedicated team of digital B2B and direct response (DR) experts across strategy, activation, planning, analytics, data strategy and client services. Our mission is to drive SMBs to spend their marketing budget within the Google Ads Portfolio (e.g. Google Ads, YouTube Ads etc). About the Client Services team The Client Services team is responsible for creating the conditions by which our clients love our work. We do this by building trust and exerting influence through deeper, more strategic relationships with our clients, and by driving, leading and owning the campaign delivery process. We also foster a culture of support and encouragement internally. Position Summary: Account Associate Directors support in the leadership of the campaign delivery process and are a central point of contact for all clients. Success in this role is measured through the lens of: best in class work, a delighted client, happy and motivated internal teams, profitable revenue for the agency, and account growth. Account Directors will continue to develop their line management skills and start to develop their leadership skills. Essential Functions/Responsibilities: Client Satisfaction • Point of contact for clients ensuring satisfaction is maintained throughout the campaign lifecycle and beyond • Develops and maintains a working-level understanding of assigned client’s industries, company culture, and products/services • Supports the wider team in delivering an exceptional client experience during every agency interaction • Seeks opportunities to delight clients and strives to elevate all client relationships to trusted partner status • Ensures client expectations across the account are clear and defined, including frequency of status updates and milestone reviews • Assists in managing total client satisfaction, identifying any issues or barriers and escalating as necessary • Responsible for the Deliverables Register ensuring all required individual deliverable scores are recorded and communicated accordingly Team Happiness • Ensures that the wider team feel invested in, engaged with, cared for and are motivated to deliver their best work • Provides timely and actionable feedback to the team to aid in their development • Ensures the fun and support is brought into the day-to-day life on the account</li

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