Senior Resource Manager - Capacity Planning

dept·Berlin, Hamburgsenior

En corto

→Gestiona recursos humanos para equipos de experiencia y engineering en Alemania y Suiza.
→Planificas capacidad, contratas freelancers y colaboras con ventas y entrega para alinear talento con proyectos.
→Destaca por gestionar un pool de ~100 FTE en entorno híbrido y rápido, con enfoque en eficiencia y bienestar del equipo.

Fluent English required

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¿Qué piden?

✓Experiencia comprobada como Resource Manager o en roles similares en entornos digitales
✓Conocimiento profundo de proyectos de experiencia digital (websites, e-commerce, apps)
✓Habilidad para prever demanda y planificar recursos a corto y largo plazo
✓Capacidad para gestionar conflictos y prioridades entre equipos y proyectos
✓Habilidades de comunicación y colaboración con múltiples stakeholders
✓Dominio de herramientas de gestión de recursos (ej. Resource Guru)

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¿A quién escribirle en dept?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

Berlin / Hamburg Hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE We’re looking for a strategic and experienced Resource Manager to join our EMEA resourcing team for our Experience & Engineering DACH Team (Across Germany and Switzerland). This role is essential in ensuring efficient resource allocation, optimizing utilization, and aligning with business growth in a fast-paced digital environment. You’ll be responsible for matching the right talent to the right projects - balancing team skills, availability, and project needs to deliver high-quality work, on time and on budget. This includes managing billable headcount, supporting dynamic staffing needs, and planning ahead with the Commercial team to align with the business pipeline. A strong understanding of digital project delivery (e.g., websites, e-commerce, mobile apps) and the roles involved - such as UX/UI Design,Strategy, Engineers, QA, Devops, among others. We’re looking for someone with excellent people skills, an analytical mindset, and a proactive approach to team planning - someone who can help us operate with agility, elevate our talent, and support impactful client work. At DEPT®, you’ll work in a creative, fast-moving environment alongside brilliant minds, for a wide range of global clients. We value curiosity, growth, and a drive to make a positive impact. WHAT YOU'LL DO Resource Planning & Optimization • Own and manage the full resourcing lifecycle across Experience & Engineering requests for a pool of ~100 FTE • Evaluate capacity, utilization, and bandwidth to optimize allocation, balancing business needs with team wellbeing. • Make strategic resourcing decisions considering project margins, business priorities, and talent development Demand Forecasting & Workforce Planning • Collaborate with Sales, Delivery, Finance and Operation during project intake to build effective staffing plans • Develop and maintain accurate short- and long-term demand forecasts • Identify skill gaps and workforce needs, partnering with Craft Leads and People & Culture on hiring and training. Cross-Regional Resourcing & External Support • Coordinate resourcing across EMEA, including nearshore and offshore teams • Identify and onboard freelancers or external partners when internal capacity is unavailable • Ensure a balanced approach between internal, nearshore/offshore, and freelance resourcing Stakeholder Management & Collaboration • Act as a key partner to Delivery, Sales, Operations, Project Managers, and Craft Leads • Ensure alignment between resourcing strategies and business priorities • Bring a consultative approach by advising on alternative profiles or staffing solutions based on project needs Risk Management & Conflict Resolution • Proactively identify risks in resourcing plans and implement mitigation strategies • Manage and resolve resource conflicts, competing priorities, and overlapping demands Reporting, Data & Governance • Maintain high data quality within resource management tools (e.g., Resource Guru) • Ensure compliance with processes such as time tracking, alloca

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