AV Operations Specialist

Anthropic · San Francisco, CA | New York City, NYmid

En corto

▸Especialista en soporte y operaciones de audiovisuales en oficinas de Anthropic.
▸Lideras mantenimiento preventivo, resolución de incidencias y producción de eventos en espacios de reunión.
▸Eres el punto de contacto regional clave que convierte problemas en estándares para toda la organización.

Fluent English required for coordination and documentation.

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

¿Qué piden?

✓Experiencia comprobada en soporte técnico AV o operaciones de espacios de reunión.
✓Capacidad para realizar diagnósticos sistemáticos en cadenas de señal sin recurrir a reinicios mecánicos.
✓Conocimiento práctico de audio, video, streaming y sistemas de producción en vivo.
✓Habilidad para documentar procesos, crear runbooks y estandarizar eventos.
✓Coordinación efectiva con equipos de Workplace, IT y proveedores externos.
✓Disponibilidad para cubrir turnos regionales (West, East o EMEA) durante horario de trabajo local.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

audio consolesvideo switcherscamera systemsplayback systemsstreaming encoderswireless microphonesAV integratorscontractorsevent laborremote collaboration tools

¿A quién escribirle en Anthropic?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As an AV Operations Specialist, you'll be accountable for how the AV spaces perform, how support requests get resolved, and how events land in the space you're responsible for. This role will help own all areas within the AV landscape. In a given week you might execute a preventative maintenance sweep across a floor of conference rooms, work the support queue and drive a recurring failure to root cause, and then run technical coverage for an all-hands or an executive presentation that evening. You'll be the regional presence our AV Engineering and Production teams build on — the person who catches problems before users report them, and who turns what you learn on the ground into standards the rest of the team can run from. Your work directly enables the collaboration and transparency that advance our AI safety mission. Responsibilities Site Ownership & Room Health • Serve as the AV owner for your office — accountable for the health, readiness, and performance of every room and event space in the building • Execute preventative maintenance programs and recurring room sweeps on a defined cadence, not only in response to tickets • Maintain accurate inventory of room systems, peripherals, wireless microphones, cameras, and portable production gear, including spares strategy and replacement cycles • Coordinate AV scope for office moves, room reconfigurations, and new-space readiness in partnership with Workplace and AV Engineering • Know your estate: maintain the room documentation, as-builts, and site-specific gotchas that make your office supportable by anyone on the team Support Operations • Help own the AV support queue — triage, prioritization, resolution, and escalation with clear diagnostic context • Participate in the regional AV on-run rotation (West, East, or EMEA), covering AV issues during local business hours alongside the daily room-check discipline • Systematically isolate faults to a point in the signal chain rather than reaching for reboots and cable swaps • Drive recurring issues to root cause and surface them to AV Engineering as candidates for platform-level or design-level fixes • Contribute to runbooks, standard operating procedures, and knowledge base documentation that other technicians follow Event Support & Production • Provide technical coverage for live and hybrid events in your office — from small executive presentations and team meetings through to all-hands and company-wide broadcasts • Operate event production systems including audio consoles, video switchers, camera systems, playback, and streaming encoders • Run pre-event readiness: walkthroughs, rehearsals, source checks, gear staging, and failover planning • Handle scoping conversations with requesters — translating what a stakeholder wants the event to feel like into an equipment and staffing plan that fits the team's SLA • Turn novel one-off events into repeatable standards — a template, runbook, or gear list that makes the next one easier for the whole team Vendor Direction & Cross-functional Partnership • Direct AV integrators, contractors, and event labor on site, holding them to defined scope, SLAs, and quality standards • Partner with Workplace, Events, and IT on lead times, expectations, and readiness&n

No apliques sin prepararte

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