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Vacantes / Hudl

Support Specialist, Data (Multilingual)

Hudl · Londonmid

En corto

  • ▸Especialista en soporte técnico con enfoque en datos para clientes de equipos deportivos globales.
  • ▸Trabajas diariamente con clientes, resolviendo problemas técnicos, analizando datos y comunicándote en inglés y otro idioma europeo.
  • ▸Destaca ser parte de un equipo que apoya a ligas como LaLiga, Ligue 1 y Premier League con herramientas de análisis de datos.

Necesitas hablar inglés con fluidez, además de otro idioma europeo.

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¿Qué piden?

  • ✓Dominio de Python o R para programación.
  • ✓Habilidades sólidas en SQL para limpieza y manipulación de datos.
  • ✓Capacidad para comunicarse con clientes con empatía y claridad.
  • ✓Capacidad de resolver problemas desde la perspectiva del cliente.
  • ✓Habla inglés y al menos un otro idioma europeo con fluidez.
  • ✓Disponibilidad para trabajar presencialmente al menos 3 días por semana en Londres o Barcelona.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

PythonRSQLTableauPower BISportscodeWyscoutMediacoachStatsBombVideo conferencing tools

¿A quién escribirle en Hudl?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces . We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more. Ready to join us? Your Role We’re looking for a Support Specialist to join our team, with a focus on data products. You'll be responsible for working directly with clients from various organizations, potentially including those who play in notable competitions such as the Spanish LaLiga, French Ligue 1, English Premier League and others. As a team, our goal is to understand our clients' pain points and help them make the most of our solutions. Location For this role, we're currently considering candidates who live within a commuting distance of our office in London/Barcelona, and are available to work from our office at least three days per week. Must-Haves • Data fluent . Skilled in Python or R for coding, with strong SQL abilities for data cleaning and manipulation. • Client-focused communicator . Whether it is over video conferences or emails, you confidently engage with users, listen with empathy, and explain solutions clearly while keeping a human touch. • Problem solver . You approach challenges through the client’s perspective, troubleshoot technical issues efficiently, and take ownership in delivering reliable, game-changing support. • Team player . You thrive in dynamic environments, remain flexible with schedules and communication channels, and actively partner with product teams to advocate for customer needs and share insights. • Multilingual. You can speak English and at least one other European language fluently. Nice-to-Haves • Certified. You hold education or certification in data analytics or big data in sport. • Sports analytics expert. You combine experience with machine learning and advanced statistical methods, hands-on work with sports datasets from providers like StatsBomb, and the ability to transform insights into clear visuals using tools such as Tableau or Power BI. • Video-savvy. You have hands-on experience with video analysis tools like Sportscode, Wyscout, Mediacoach, or similar platforms. • Experienced in tech support. As our users' first point of contact, it’s a plus if you’ve had a previous role where you answered calls and emails that ranged from how-to questions to technical troubleshooting. Compensation The base salary range for this role is displayed below— sta

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