InterviewHack.ai

Senior Product Manager, Real Time Operations

Axon · London

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Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Axon Axon’s mission is simple and bold: Protect Life . We build technology that helps first responders, security teams, and communities act with speed, clarity, and confidence in the moments that matter most. Our Real-Time Operations (RTO) portfolio, anchored by the Fusus platform, is transforming how law enforcement, enterprise security, and international agencies detect, assess, and respond to threats. Fusus connects live video, alerts, sensors, and location data into a unified operating picture, accessible on any device. Alerts and presence are the heartbeat of that picture. They determine what demands attention and who is in position to act. We're building intelligent, high-signal alerting and presence experiences that cut through noise and keep operators and responders locked into what matters most. Your Impact As Senior Product Manager for Alerts & Presence, you will define and lead the roadmap for how Fusus surfaces the right information to the right people at the right time - making alerts and responder presence the connective tissue of real-time operations. You'll build the systems that determine what warrants attention, how it's prioritized and routed, and how operators maintain awareness of who is where. This spans alert generation from cameras, sensors, LPR, drones, and third-party sources, as well as the presence layer that tracks responder locations, unit status, and asset proximity. Your work will enable officers, security teams, and emergency responders around the world to cut through noise, act on what matters, and coordinate with confidence. By making alerts smarter and presence data seamless, your work will help prevent harm, accelerate response, and directly advance Axon's mission to Protect Life. What You’ll Do • Own the Alerts & Presence product roadmap, focused on delivering the right information at the right time to operators and responders • Define how alerts are generated, prioritized, routed, and resolved across video, sensors, LPR, drones, and third-party integrations • Build presence experiences that give operators real-time visibility into responder locations, unit status, and asset proximity • Design fast, intuitive workflows for monitoring incidents, triaging alerts, and coordinating response • Partner with engineering and design to ship responsive, low-latency, and reliable alerting and presence features across web and mobile • Engage global law enforcement and enterprise users to validate needs and test improvements • Align with other product teams to ensure alerts and presence data flow seamlessly across the platform • Use metrics and feedback to refine roadmap priorities - reducing alert fatigue, improving time-to-action, and increasing situational awareness • Support go-to-market, training, and rollout with cross-functional teams What Success Looks Like • Operators and responders receive timely, high-signal alerts that drive faster, more confident decisions • Presence data gives commanders and dispatchers clear visibility into who is where - improving coordination and resource deployment • Adoption grow

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