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Lead UX Designer - Financial Services 📍 Mexico (CDMX or Guadalajara) | Hybrid We are: Wizeline is a global AI-native technology solutions provider that develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact. With the right people and the right ideas, there’s no limit to what we can achieve. Are you a fit? Sounds awesome, right? Now, let’s make sure you’re a good fit for the role. We are looking for an Experience Designer (XD) to join our team and help craft end-to-end, omni-channel experiences for B2B2C financial services products. In this role, you will collaborate with cross-functional teams to design user-centered journeys that drive engagement, trust, and measurable business outcomes. You’ll bring a strong mix of design craft, systems thinking, and business acumen , along with the ability to navigate complex stakeholder environments and translate insights into impactful experiences. Key Responsibilities • Lead the design of end-to-end digital experiences across multiple platforms, aligning user needs with business goals. • Apply human-centered design methodologies to frame problems, co-create solutions, and deliver value across touchpoints. • Create UX deliverables such as site maps, user flows, journey maps, wireframes, and interactive prototypes . • Translate user insights, research, and behavioral data into actionable design strategies aligned with KPIs. • Conduct competitive analysis, stakeholder interviews, and research activities to inform design decisions. • Collaborate with cross-functional teams including product, engineering, content, legal, and compliance . • Ensure designs meet accessibility standards (ADA) and regulatory requirements. • Use tools like Figma and Adobe Creative Suite to design, prototype, and iterate efficiently. • Facilitate design workshops, critiques, and collaborative sessions to drive alignment and innovation. • Contribute to the evolution of design systems, best practices, and AI-enabled UX approaches . • Mentor and guide other designers, fostering a culture of continuous improvement and high-quality design . Must-have Skills • 7+ years of experience designing user-centered digital products and experiences. • Advanced English level (C1+) , with excellent communication skills: • Comfortable presenting in English • Able to handle complex conversations and stakeholder interactions • Strong ability to clearly articulate design decisions and rationale • Strong portfolio (mandatory) demonstrating: • End-to-end UX design work • Business impact and customer growth • Structured thinking and problem-solving approach Core Capabilities • Strong expertise in UX design, interaction design, and systems thinking . • Proven ability to balance creativity with business strategy and product thinking . • Advanced skills in wireframing, prototyping, and storytelling . • Experience working in financial services or regulated environments .</li

Lead UX Designer (Financial Services)

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