Director of Technical Implementation, EMEA

Intersystems · Windsorsenior

En corto

▸Liderar y unificar equipos técnicos en toda Europa, Medio Oriente y África (EMEA).
▸Estándares unificados, procesos optimizados y uso de IA (ARIES) en implementaciones de software de salud.
▸Transformar delivery local en un modelo regional coordinado y escalable.

Fluent English required for stakeholder engagement and leadership across EMEA.

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¿Qué piden?

✓10+ años en liderazgo de implementación técnica o servicios profesionales.
✓Experiencia comprobada en programas complejos multi país.
✓Dominio en TI de salud o software empresarial.
✓Conocimiento profundo en arquitecturas técnicas, integración y plataformas de datos.
✓Experiencia en gestión de recursos, forecasting y optimización operativa.
✓Capacidad comprobada para transformación organizacional.

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ARIESHealthShareInterSystems EHRAI-driven methodologiesReusable assetsStandardized processesCross-regional collaboration tResource optimization platformData and AI insightsGovernance frameworks

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Job Title: Director of Technical Implementation, EMEA Work Location: Windsor UK Job Summary: The Director of Technical Implementation, EMEA is responsible for leading and transforming the regional technical delivery organization into a scalable, high-performing, and standardized function. This role centralizes technical leadership across all countries (including UKI, ME, South Africa, Italy, France and DACH), establishing a unified operating model that ensures consistent implementation quality, strong governance, and measurable delivery outcomes across InterSystems EHR and HealthShare solutions. The position drives operational efficiency through structured resource management, cross-regional collaboration, and the adoption of shared tools, reusable assets, and standardized processes. It enables the transition from country-based execution to a coordinated EMEA-wide delivery model, improving flexibility, utilization, and responsiveness to project demands. In addition, the role plays a critical part in aligning technical delivery with quality objectives, ensuring each country can meet its project targets while benefiting from regional synergies. It is also accountable for embedding AI-driven methodologies, including the evolution of ARIES, into day-to-day delivery practices to enhance predictability, quality, and decision-making. Overall, this position is key to improving customer outcomes, strengthening partner ecosystems, and building a future-ready technical implementation capability across EMEA. Key Responsibilities: • Lead and unify all Technical Implementation teams across EMEA under a single functional structure, ensuring consistent standards and execution. • Define and enforce technical implementation best practices, governance, and quality frameworks across all projects. • Maintain strong alignment with country leadership, ensuring technical delivery supports each country in achieving its annual project targets while applying regional synergies and continuous improvements. • Drive cross-country collaboration and resource optimization, enabling flexible deployment of technical expertise across the region. • Own regional technical capacity planning, forecasting, and utilization, leveraging data and AI-driven insights. • Oversee partner strategy and execution, including onboarding, performance management, and management alignment. • Embed and scale the AI-powered ARIES methodology across all technical delivery activities. • Establish and monitor KPIs related to delivery quality, efficiency, resource utilization, and partner performance. • Support country Professional Services Directors in achieving project success, while maintaining strong technical oversight. • Lead continuous improvement initiatives, including reusable assets, automation, and standardization of deliverables. • Act as a senior stakeholder in customer engagements, supporting critical projects and ensuring delivery excellence. Qualifications: • 10+ years of experience in technical delivery, implementation, or professional services leadership. • Proven track record managing large-scale, complex, multi-country implementation programs. • Strong background in healthcare IT or enterprise software implementation environments. • Deep understanding of technical architectures, integration, and data platforms. • Experience with resource management, forecasting, and operational optimization at scale. • Demonstrated ability to lead organizational transformation and drive

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