Sr. Project Manager

Dialpad · North Carolina, USsenior

En corto

▸Liderar implementaciones completas de clientes enterprise con Dialpad.
▸Gestionar plazos, riesgos y stakeholders en proyectos complejos de SaaS.
▸Destacar como experto confiable con enfoque en resultados y experiencia del cliente.

Fluency in English required for customer and internal collaboration.

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

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¿Qué piden?

✓Experiencia comprobada en gestión de proyectos de SaaS o tecnología.
✓Capacidad para liderar implementaciones complejas desde el inicio hasta el lanzamiento.
✓Habilidades avanzadas de comunicación y negociación con clientes y equipos internos.
✓Conocimiento profundo de metodologías de implementación y gestión de riesgos.
✓Experiencia trabajando con equipos multifuncionales en entornos remotos.
✓Capacidad para adaptarse a cambios y mantener el enfoque en el cliente.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

Dialpad PlatformProject Management ToolsCRM SystemsCollaboration ToolsSaaS Deployment MethodologyRisk Management FrameworksStakeholder Communication ToolAgile/Scrum PracticesCustomer Onboarding ProcessesData Integration Tools

¿A quién escribirle en Dialpad?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As a Sr. Project Manager, you will own the end-to-end deployment process for Enterprise customers, leading complex implementations from kickoff through successful launch and adoption. Throughout each engagement, you will guide customers through the Dialpad Deployment Methodology, managing project scope, timelines, risks, dependencies, and cross-functional stakeholders. You will serve as a trusted advisor and subject matter expert, partnering closely with customers and internal teams to navigate complex requirements, drive accountability, and deliver successful business outcomes. With a strong understanding of SaaS implementations and customer environments, you will ensure each deployment is executed with rigor and sets our customers up for long-term success with Dialpad. This position reports to our Sr. Manager, Professional Services, and is remote from North Carolina, USA. What you’ll do • Master Dialpad’s deployment methodology, products, and tools to successfully lead c

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