Manager, Payroll Operations - Sub Saharan

Remotecom · Remote-South AfricaRemotemid

In short

▸Liderar un equipo de payroll en países de África subsahariana con enfoque en precisión y cumplimiento.
▸Gestionar operaciones complejas, resolver incidencias y guiar al equipo en entornos remotos y asíncronos.
▸Participar en lanzamientos de nuevos países y mejoras procesales con enfoque en automatización y AI.

Fluent in English; additional languages are a plus.

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What they ask for

✓Experiencia comprobada en gestión de payroll en entornos regionales o multiculturales.
✓Capacidad demostrada de liderazgo de personas, coaching y retroalimentación.
✓Habilidades para investigar y resolver problemas operativos complejos.
✓Capacidad para aplicar políticas y controles de forma consistente.
✓Experiencia en recomendaciones de contratación, cambios de equipo y evaluaciones de desempeño.
✓Comunicación clara y estructurada, especialmente en entornos asíncronos.

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Payroll OperationsGlobal PayrollRemote-firstAsync WorkAutomationAICross-functional StakeholdersCountry LaunchesVendor TransitionsProcess In-housing

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About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you The Manager, Payroll Operations is responsible for ensuring accurate, compliant, and timely payroll delivery across a defined portfolio of countries or regions. This role combines people leadership with operational ownership, enabling your team to consistently meet or exceed payroll expectations while developing their skills and capabilities. As part of the Global Payroll Operations leadership group, you will lead a team of payroll specialists, supporting them through complex operational challenges and helping them prioritize work to maximize impact. You are accountable for translating strategic guidance into clear operational expectations, ensuring the team is aligned to processes, knowledge, and support needed to execute at a high level. This role requires balancing oversight and autonomy: you drive resolution of escalated payroll issues, apply policies consistently, recommend hiring and performance decisions, and partner with cross-functional stakeholders. At the same time, you foster a high-performing, engaged team capable of delivering results reliably and scaling their impact as the business grows. You will also contribute to critical global payroll implementation initiatives, providing market-specific expertise and operational input to ensure new country launches, vendor transitions, or process in-housing efforts succeed and maintain operational excellence. What you bring • Proven experience owning payroll outcomes for a team in regional or multi-country environments. • Demonstrated people leadership capability, including coaching, feedback, and performance input. • Comfortable leading investigations and driving operational resolution. • Able to clarify and consistently apply policies and controls. • Experience recommending hiring profiles, team changes, and performance actions. • Strong operational judgment with the ability to balance speed, accuracy, and customer impact. • Clear, structured written and verbal communicator, particularly effective in async environments. • Experience working in remote-first or globally distributed teams is a strong advantage. • Fluent in English; additional languages are a plus. Key Responsibilities • Team Leadership & Performance • Own payroll outcomes for your team, holding accountability for accuracy, timeliness, and compliance within your scope. • Provide coaching, feedback, and day-to-day leadership to your assigned team of payroll specialists <l

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