Developer Success Engineer

Twilio·Remote - USRemotemid

In short

→Ingeniero de éxito para desarrolladores que combina soporte técnico y desarrollo.
→Ayudas a desarrolladores a integrar Stytch y Twilio, resolviendo problemas y mejorando productos.
→Eres el puente entre clientes y equipos de producto, con oportunidad de codificar nuevas funciones.

Fluent English required

✓ Free to start✓ Runs in your browser✓ First dossier, no card✓ Ready in ~1 minute

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The questions they'll ask you

1. ¿Cómo abordarías una integración fallida de OAuth en un SDK de Stytch?

🔒 +7 more questions

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💵 USD · Remote · No visa

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What they ask for

✓2+ años escribiendo código en un lenguaje principal.
✓Capacidad para depurar código de clientes y SDKs.
✓Curiosidad técnica y persistencia para resolver problemas complejos.
✓Experiencia en servicios web y APIs modernas.
✓Habilidades de comunicación efectiva con todos los niveles.
✓Ganas de entender y representar las necesidades del cliente.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

StytchTwilioAPIsSDKsopen-source librariesweb servicesauthentication protocolsSAMLOAuthMFA

Who should you write to at Twilio?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Developer Success Engineer for Stytch. About the job In this hybrid engineering and customer success role, you’ll work directly with developers that want to learn how Stytch works, help them design an implementation, and answer any questions they have along the way. Throughout that path you’ll also be serving as the voice of the customer within Stytch and closing the feedback loop by ensuring their insights make it back to our Product, Design, and Engineering teams - or implementing improvements yourself. As the team grows, you’ll have more opportunities to contribute new features to Stytch and Twilio products through code. Responsibilities In this role, you’ll: • Build new features and fix bugs in Stytch and Twilio products. • Serve as a technical resource for customers when they have questions about our product. • Improve documentation and processes for internal and external stakeholders. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • A genuine drive to understand customer needs and concerns. • Troubleshooting — Deep curiosity, grit, and tenacity to dig into tough technical issues and track down root causes. • Hands-on programming experience in a major language, with 2+ years writing code to build, debug, or automate, in a support, solutions, or software engineering role. • Ability to debug others' code (customer integrations, SDKs, open-source libraries) and ship small, well-tested fixes in an existing codebase. • Familiarity with modern web services and APIs. • Demonstrated ability to communicate credibly and effectively at all levels. Desired: • Experience with authentication protocols (SAML/OAuth), MFA, IdP. • Prior experience in a customer-facing technical role, such as technical support, solutions engineering

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