Senior Customer Engineer, LATAM - MCR (Santiago, Chile).

Cloudflare · Hybridsenior

In short

▸Ingeniero de clientes senior que resuelve problemas técnicos complejos para clientes en LATAM.
▸Día a día: diagnóstico de issues, colaboración con ingenieros internos, soporte técnico avanzado y presentaciones técnicas.
▸Destacado: trabajar con AI como herramienta central para resolver problemas y mejorar procesos.

Fluent English required for technical communication with global teams.

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What they ask for

✓Experiencia demostrable como ingeniero de clientes o soporte técnico avanzado.
✓Conocimiento profundo de redes, DNS, HTTP/HTTPS, y protocolos de Internet.
✓Capacidad para comunicar soluciones técnicas a clientes no técnicos.
✓Experiencia con herramientas de diagnóstico de red (como curl, Wireshark, traceroute).
✓Inglés avanzado para comunicación técnica con equipos globales.
✓Proactividad y pensamiento crítico para identificar problemas sistémicos.

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Cloudflare productsDNSHTTP/HTTPSTCP/IPCDNDDoS protectionWAFSSL/TLSAPIsAI-powered tools

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About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Customer Engineer- Santiago, Chile. About the Role <div class="n6owBd awi2gc" data-sfc-cp="" data-sfc-root="ep" data-hveid="CAIIAAgACAcQAQ" data-copy-service-computed-style="font-family: "Google Sans", Roboto,

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