Associate Revenue Operations Analyst, Policy & Rules of Engagement

Gitlab·Remote, United StatesRemotejunior

In short

→Analista junior que mantiene políticas de ventas y resuelve dudas en tiempo real.
→Trabajas con Salesforce, documentación y equipos de ventas en entorno remoto y asíncrono.
→Destacado: Se espera uso activo de IA en el día a día para mejorar eficiencia.

Proficiency in written and spoken English is required.

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What they ask for

✓Interés en operaciones de ventas o políticas de go-to-market.
✓Experiencia previa en manejo de datos, documentación o procesos administrativos.
✓Capacidad para revisar información con atención y detectar problemas.
✓Habilidades claras de comunicación escrita y verbal.
✓Capacidad para organizar múltiples tareas y cumplir plazos.
✓Curiosidad y disposición para aprender y asumir responsabilidades.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

SalesforceSalesforce ChatterSales Support SlackSalesforce administrationDocumentationProcess documentationBest practicesSales compensationSales systemsAI

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GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Associate Revenue Operations Analyst, Policy & Rules of Engagement, you will help the Field Sales team apply go-to-market policies consistently. You will learn to support requests and policy-related disputes, maintain documentation and data, and help make processes easier to understand and use. This is an entry-level, remote role aligned to time zones in the United States. What you’ll do • Support the documentation and maintenance of go-to-market policies and rules of engagement for the Field Sales team. • Respond to policy questions and support the resolution of policy-related disputes through Salesforce Chatter, case requests, and the Sales Support Slack channel. • Apply established policies carefully and identify questions that need escalation. • Maintain accurate data, process documentation, and best practices for first-tier sales teams. • Work with operations, strategy, sales compensation, and sales systems partners to support consistent processes. • Identify documentation or process gaps and share them with the appropriate team members. • Support policy updates and annual planning activities as business needs change. What you’ll bring • Interest in revenue or sales operations, policies, and the systems that support go-to-market teams. • Experience working carefully with data, documentation, or administrative processes through coursework, internships, projects, or previous roles. • Ability to review information closely, identify issues, and document clear next steps. • Ability to organize multiple requests, prioritize work, and meet deadlines. • Clear written and verbal communication skills for working with stakeholders across teams. • Interest in supporting policy application and resolving questions or disputes fairly and consistently. • Demonstrated curiosity by asking questions, learning new processes, and taking ownership of assigned work. • Salesforce administration experience or familiarity with Salesforce is a plus. About the team The Revenue Operations team supports go-to-market teams by building and maintaining the processes, policies, and systems they use to serve customers. We work asynchronously with partners across GitLab to make rules of engagement clear, consistent, and scalable as b

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