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Jobs / Cloudflare

Senior Customer Engineer, Strategic Pursuits, APAC (Based in India)

Cloudflare·Hybridsenior

In short

  • →Ingeniero técnico estratégico para clientes clave en APAC, liderando arquitecturas Cloudflare.
  • →Transformación digital con enfoque en seguridad, rendimiento y adopción a largo plazo.
  • →Destaca por trabajar con líderes técnicos y ejecutivos en empresas globales, usando IA y datos para crear valor.

Fluent English required for stakeholder engagements and technical presentations.

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The questions they'll ask you

1. Describe un POC técnico que lideraste con un cliente estratégico y cómo validaste el valor.

2. ¿Cómo alinearías una arquitectura Cloudflare con una iniciativa de transformación digital empresarial?

3. ¿Qué harías si un líder técnico objeta el valor de un componente Cloudflare bajo carga real?

🔒 +7 more questions

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💵 USD · Remote · No visa

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What they ask for

  • ✓5+ años de experiencia como ingeniero de clientes o en roles técnicos estratégicos.
  • ✓Capacidad probada para liderar arquitecturas complejas en entornos empresariales.
  • ✓Excelente comunicación con equipos técnicos y directivos a nivel ejecutivo.
  • ✓Experiencia comprobada en validación técnica, POCs y manejo de objeciones.
  • ✓Capacidad para coordinar múltiples áreas internas (producto, soporte, servicios).
  • ✓Inglés fluido para interacciones globales y presentaciones técnicas.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Cloudflare platformAPIsDNSCDNDDoS protectionWAFZero TrustTLSEdge computingAI/ML integration

Who should you write to at Cloudflare?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Bangalore / Mumbai What you will do The Strategic Pursuits Customer Engineer (CE) is a trusted technical advisor and strategic partner to a focused portfolio of Cloudflare’s most important accounts. You will work alongside account teams and senior customer stakeholders to understand each organization’s business priorities, technology landscape, and long-term transformation agenda—and translate them into measurable outcomes with Cloudflare. This role combines deep technical credibility with strategic account leadership. You will shape multi-year technical strategy, connect Cloudflare’s platform capabilities to enterprise-wide initiatives, and orchestrate the right Cloudflare resources across sales, product, support, services, and leadership. You will guide customers from discovery and technical validation through adoption, value realization, renewal, and expansion, while building durable relationships across engineering, security, infrastructure, product, and executive teams. Responsibilities • Strategic account technical leadership: Own technical relationships and account strategy for a focused portfolio of strategic customers; align architecture and engagement plans to customer priorities and Cloudflare opportunities. • Executive and stakeholder partnership: Build trusted relationships with technical and executive leaders; lead strategic discussions, briefings, workshops, and reviews that connect technology decisions to business outcomes. • Enterprise architecture and transformation: Design Cloudflare architectures and phased roadmaps for complex environments, identifying cross-platform opportunities and dependencies. • Opportunity shaping and technical validation: Lead discovery and technical validation with account teams, including solution narratives, demonstrations, proof-of-concept plans, and resolution of complex objections. • Adoption, value realization, and risk: Coordinate internal teams and partners to support deployment, track customer outcomes, and address adoption risks—without replacing implementation owners. • Commercial outcomes and expansion: Connect adoption to retention, renewal, and expansion; identify

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