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Jobs / Anthropic

Partnerships Business Operations Manager

Anthropic · San Francisco, CAmid

In short

  • ▸Gestiona y crea procesos operativos para un ecosistema de socios en crecimiento.
  • ▸Actúa como generalista operativo, resolviendo prioridades urgentes con enfoque en automatización con IA.
  • ▸Destaca por usar Claude para construir y escalar automatizaciones en operaciones de socios.

Proficiency in English required

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What they ask for

  • ✓Experiencia previa en operaciones de negocio o proyectos de transformación
  • ✓Capacidad de diseñar procesos desde cero (zero-to-one)
  • ✓Habilidades en análisis de datos y gestión de información
  • ✓Colaboración efectiva con múltiples equipos (Sales, Legal, Finance, etc.)
  • ✓Conocimiento práctico de herramientas de automatización y workflows
  • ✓Capacidad para priorizar y gestionar múltiples iniciativas simultáneas

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About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Reporting into Partner Operations & Systems within Partner Experience, this role is the operations generalist behind the partner program — an ecosystem growing quickly, with volume growing faster and an operational layer still being designed. The role has two anchors: intake — owning the front door for new process requests and building the intake process itself — and flexibility, serving as the generalist allocated to the most pressing operational issue at the time. You'll serve as the central hub for partner experience, working cross-functionally with Finance, RevOps, Sales, Enablement, Product, and Legal to ensure seamless execution of partnership strategy. Key responsibilities • Own intake for new process requests: triage, scope, and prioritize needs across the partner organization and decide what gets built • Design new partner operations processes from zero to one: stand up the workflow, documentation, and requirements, and iterate with data • Build new AI automations with Claude: create and run Claude-powered automations and AI workflows across partner operations, taking them from prototype to production and improving them with use • Take on special operations projects: join small cross-functional teams on priority initiatives • Run the process and data side of registrations, referrals, incentives, applications, and onboarding, keeping the data decision-grade • Encode program policy in the systems: work with program owners so rules are enforced by systems, and own data hygiene for the partner record of truth • Enable partners and internal teams: build the guidance partners, Partner Managers, and Account Executives need for new initiatives • Collaborate across go-to-market: partner with Sales, Finance, Enablement, Marketing, and Revenue Operations to stay aligned with the business • Measure what matters: establish service levels and report on volume, cycle time, and the metrics that show

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