Ocean Planning Associate

Flexport · Bangkok, Thailandjunior

In short

▸Asociado en planificación de transporte marítimo para clientes en redes regionales.
▸Gestiona reservas, asignaciones y resolución de problemas con transportistas y equipos internos diariamente.
▸Destaca por su rol clave en mantener el flujo de mercancías en tiempo y cumplir con SLAs críticos.

Proficiency in English required for daily operations and communication.

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What they ask for

✓Experiencia previa en logística de transporte marítimo o planificación de carga.
✓Capacidad para gestionar múltiples tareas bajo presión y cumplir plazos.
✓Habilidades analíticas para identificar y resolver problemas operativos.
✓Conocimiento básico de herramientas de planificación de carga (FFA, Fulfillment Management Tool).
✓Comunicación efectiva con equipos internos y proveedores externos.
✓Disponibilidad para trabajar en un entorno dinámico y en constante evolución.

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FFAFulfillment Management ToolOcean CarriersAccount ManagementOcean ExecutionAllocation and ProcurementROMIntermodal MovementsSLAsOKRs

Who should you write to at Flexport?

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About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity The Ocean Planning Associate is a critical part of Flexport's mission to make global commerce so easy there will be more of it. Flexport connects almost 10,000 clients and suppliers across 109 countries — and in this role, you'll work directly with account management, customs teams, carriers, terminals, and trucking providers to support our end customers' logistics goals. You'll develop specialized expertise in end-to-end ocean freight planning and booking, executing schedule assignments and bookings that help our regional account teams meet client expectations for timely departures. You'll help unblock issues, improve productivity, and build the next operational model that allows Flexport to scale. What You Will Do • Execute end-to-end planning and booking of ocean freight shipments within a regional network (exports), including origin intermodal movements • Act as the first point of escalation for issue resolution and process improvement, both internally and externally, for specific trade lanes or carriers • Ensure shipments move on time and exceptions are handled appropriately, meeting internal OKRs and SLAs • Coordinate day-to-day operations with Account Management, Ocean Execution, Allocation and Procurement, ROM, and Ocean Carriers • Manage soft and hard allocation with ocean carriers to match client demand and minimise shortfalls, keeping bookable inventory accurate • Maintain and troubleshoot the Fulfillment Management Tool, supporting urgent requests from clients, Account Management, and Procurement/Allocation • Manage allocation and sailing schedules in FFA, reporting bugs and issues to ensure accurate shipment-level planning • Review shipment intake and adjust pre-booking plans to ensure timely SO release for relevant trade lanes • Troubleshoot carrier bookings and escalate exce

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