Engineering Manager - Site Reliability & Observability (x/f/m)

Doctolib · Berlin, Berlinsenior

In short

▸Liderar un equipo de SRE enfocado en fiabilidad y observabilidad a escala europea.
▸Gestionar personas, estrategia técnica y operaciones críticas de infraestructura en entornos cloud-native.
▸Destacar por impactar directamente en 90 millones de pacientes y 520k profesionales de salud.

Fluent in English (desirable, not mandatory)

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What they ask for

✓5+ años de experiencia en ingeniería de software o SRE
✓3+ años como líder técnico de equipo
✓Experiencia comprobada con AWS/GCP y Kubernetes
✓Conocimiento profundo de herramientas de observabilidad (OpenTelemetry, Prometheus, Datadog, Elasticsearch)
✓Experiencia con Terraform e infraestructura como código
✓Habilidades sólidas en liderazgo de equipos y mentoring

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AWSGCPKubernetesOpenTelemetryPrometheusDatadogElasticsearchTerraformsecrets managementSLOs

Who should you write to at Doctolib?

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Your Impact We are looking for an Engineering Manager to lead an SRE team dedicated to platform reliability and observability within Platform Engineering. Your mission will be to grow and lead a team of Site Reliability Engineers, ensuring Doctolib's platform remains reliable, scalable, and resilient at a European scale across infrastructure, observability, and cross-cutting reliability initiatives. Your team drives reliability standards across 170+ applications, contributing directly to supporting 520,000 health professionals and 90 million patients in their daily healthcare journey. Working in the tech team at Doctolib means combining people leadership with technical depth, taking ownership of critical systems, and partnering closely with product and engineering teams to enable fast, safe delivery. What you'll do Your responsibilities include but are not limited to: People Leadership • Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression • Create a culture of operational excellence, continuous improvement, and psychological safety within the team • Conduct regular 1:1s, performance reviews, and career development conversations • Recruit, onboard, and retain top SRE talent aligned with Doctolib's mission and values Technical Strategy • Define and evolve the reliability and observability strategy across the platform, covering infrastructure automation, logging, metrics, tracing, and alerting • Drive prioritization and roadmap planning for large-scale reliability initiatives, including SLOs, error budgets, and alerting standards across multiple product teams • Own the evolution of critical transversal services (e.g. secrets management, infrastructure as code tooling) that support secure, scalable infrastructure management across the organization • Advocate for and allocate resources toward reducing technical debt and improving developer experience Operational Excellence • Own the team's on-call experience and contribute to incident response processes, ensuring sustainable practices and continuous improvement • Lead postmortem reviews and drive systemic improvements to prevent recurring issues • Ensure high availability and reliability of the services your team owns Cross-functional Collaboration • Work closely with Product Managers, Engineering Managers, and architects to align reliability and observability capabilities with product and platform needs • Represent your team in engineering leadership forums, architectural reviews, and strategic planning sessions • Foster strong partnerships with software engineering teams to embed reliability practices early in the development lifecycle Who you are Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. You'll be a great fit if you: • Have at least 5+ years of software engineering or SRE experience, with a strong technical background in cloud-native environments (AWS, GCP, and/or Kubernetes-based) • Have 3+ years of engineering management experience, leading technical teams (ideally SRE, platform, or infrastructure teams) • Have a strong understanding of observability tooling and architecture (e.g. OpenTelemetry, Prometheus, Datadog, Elasticsearch) • Have experience with infrastructure as code (Terraform) and secrets management systems • Have a proven ability to balance technical depth with people leadership, able to mentor engineers, review technical designs, and guide architectural dec

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