Fulfillment Supervisor

Cookunity · Austin, Texas, United Statesmid

In short

▸Supervisa el empaque y preparación de pedidos en un entorno frío con equipo bilingüe.
▸Usa Tableau y Google Sheets para monitorear métricas y reportar resultados diarios.
▸Destacado: Liderar operaciones en una plataforma de comida hecha por chefs, con impacto del mundo real.

Fluency in both English and Spanish is required, no exceptions.

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What they ask for

✓Bilingüe (inglés y español) sin excepciones.
✓Capacidad para trabajar en entorno frío.
✓Habilidad para liderar y motivar equipo.
✓Capacidad de levantar hasta 50 libras.
✓Precisión alta en detalles y seguimiento de procesos.
✓Experiencia con Google Sheets, Slack, Geneva y Gmail.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

TableauGoogle SheetsSlackGenevaGmailSOPsPallet jackInventory CountingSchedulingLabor Utilization

Who should you write to at Cookunity?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

About CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you’ve found the right job posting. Job Overview: The Fulfillment Supervisor is responsible for overseeing and ensuring the accurate and timely picking, packing, and preparation of orders during their assigned shift. Working in a cold production environment, this role requires attention to detail, strong organizational skills, and the ability to effectively lead and communicate with a bilingual team (English and Spanish). The Fulfillment Supervisor will utilize technology such as Tableau, Google Sheets and communication tools (Slack, Geneva, Gmail) to monitor operations and ensure smooth workflow. Key Responsibilities: 1. Operational Oversight / Team Management • Supervise pick-and-pack operations, ensuring all orders are accurately fulfilled and meet quality standards. • Monitor order progress to ensure timely completion during the assigned shift. • Troubleshoot and resolve any operational issues that may arise. • Provide clear instructions and guidance to team members to optimize performance. • Address team member concerns and escalate issues to management when necessary. • Work effectively in a cold storage environment, while training team members on cold storage best practices and safety guidelines. 2. Reporting and Communication • Use a combination of Tableau and Google Sheets to track and document order progress and team performance metrics. • Communicate effectively using tools like Slack, Geneva, and Gmail to coordinate with other teams and management. • Prepare end-of-shift reports detailing key metrics, issues, and resolutions. 3. Compliance and Quality Control • Ensure all orders meet company quality standards before dispatch. • Enforce adherence to Standard Operating Procedures (SOPs). • Operate pallet jack to move pallets of product • Processes to focus on and implement: • Pick and Pack SOP’s • Inventory Counting • Scheduling / Labor Utilization Qualifications • Bilingual (English and Spanish): Fluency in both languages is required, no exceptions. • Technology Skills: Proficiency in Google Sheets and familiarity with communication tools like Slack, Geneva, and Gmail. • Environment: Ability to work in a cold production environment. • Leadership Skills: Strong ability to manage and motivate a diverse team. • Physical Skill: ability to lift/carry up to 50lbs. • Attention to Detail: High level of accuracy in monitoring o

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