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Spa Therapist opportunity at Hotel Indigo & K West Spa Shepherd’s Bush. Our Spa & Wellbeing sanctuary is designed as a place of restoration, connection, and indulgence. As a Spa Therapist , you’ll combine expert technique with genuine hospitality, creating personalised experiences that leave every guest feeling renewed, cared for, and inspired. Create calm. Thoughtful care. Memorable moments. If you are passionate about wellbeing, take pride in your craft, and believe that true luxury lies in thoughtful, individual service, we’d love to hear your story. We are looking for therapists on a fulltime or casual basis. What’s Our Story? Inspired by the creativity and individuality of Shepherd’s Bush, Hotel Indigo celebrates authentic experiences and meaningful connections. Within our luxury Spa & Wellbeing offering, we create a tranquil retreat where guests and members can escape the pace of the city and reconnect with themselves. Every treatment, every conversation, and every detail contributes to that journey, and our therapists are at the very heart of it. Here’s what you can look forward to as our Spa Therapist: Package on Offer: Full-time – Basic Annual Salary: £30,000 10% Commission on treatments Commission on retail and service Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Extensive discounts on our benefits platform Access to a Healthcare Cashplan Interest-free season ticket loan Employee Assistance Programme – 24/7 online GP, mental health support, and wellbeing Career development programmes and training opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success Casual – £14.42 hourly rate + only core benefits Tasks A Day in Your Neighbourhood Deliver exceptional treatments – Perform luxurious face and body treatments, massages, facials, and wellbeing rituals with confidence, care, and impeccable attention to detail. Create personalised experiences – Take time to understand every guest’s needs, tailoring consultations and recommendations to create truly memorable moments. Share your expertise – Recommend retail products, treatments, and wellbeing experiences that enhance the guest journey while supporting commercial success. Maintain a sanctuary of calm – Ensure treatment rooms are beautifully presented, fully stocked, and maintained to the highest standards throughout the day. Work as one team – Collaborate closely with Spa Reception and fellow therapists to deliver a seamless experience from arrival through to departure. Own the details – Keep consultation records, treatment notes, room checklists, and daily administration accurate and up to date. Go beyond expectations – Handle guest requests with warmth and professionalism, ensuring every interaction reflects the standards of a luxury wellbeing destination. Champion sustainability – Support environmentally conscious practices, reducing waste and embracing our commitment to responsible wellbeing. Requirements What’s Your Story? You’re passionate about helping people feel their best and committed to delivering service that feels both personal and exceptional.

Spa Therapist - Luxury Spa is Coming to Shepherd’s Bush

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