Fraud Operartions Associate

Brex · Seattle, Washington, United Statesmid

En corto

▸Asociado de Operaciones de Fraude en Brex, gestionando casos diarios de fraude y toma de decisiones de riesgo.
▸Trabajas en equipo con IA y procesos para escalar de forma segura, con autonomía en proyectos clave.
▸Destaca por ser el experto operativo en fraude, impactando directamente en la reducción de pérdidas.

Proficiency in English is required for this role.

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

¿Qué piden?

✓Experiencia previa en operaciones, fraude o gestión de riesgos.
✓Capacidad para tomar decisiones de riesgo en entornos de alta presión.
✓Habilidad para gestionar flujos de trabajo con enfoque en eficiencia y escalabilidad.
✓Experiencia en análisis de incidentes y resolución de problemas complejos.
✓Capacidad de trabajo autónomo y colaboración con equipos multidisciplinarios.
✓Compromiso con la mejora continua de procesos operativos.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

AI-native automationfraud operationstransaction fraudfirst-party fraudaccount takeoversrisk-based decisionscustomer-focused decisionsoperational workflowsfraud incident handlingroot cause analysis

¿A quién escribirle en Brex?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations at Brex Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. Where you’ll work This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week - Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work! What you’ll do As a Fraud Operations Associate, you will be working with some of the industry’s brightest minds to manage the operations aspects of fraud. Specifically, you will manage daily workflows related to transaction fraud, first-party fraud, and account takeovers and work towards improving the business’s ability to scale and make risk-based and customer-focused decisions. In this role, you will be the company expert in fraud operations and have the autonomy to drive down losses and improve internal efficiencies. You will also be critical in containing fraud losses and improving operational efficiencies by contributing to the evolution of our AI tools, thus ensuring Brex scales safely and sustainably. As Brex scales, the pressure of fraud increases as well. Responsibilities Case Management: • Own and work associate level queues that are assigned to the Fraud Operations team • Develop and implement scalable operational processes for fraud management • Make risk-based, subjective decisions on high-value/risk transactions & account offboardings • Achieve company-level goals around financial fraud losses Case Escalations & Incident Handling • Respond to cross-functional partners on escalations related to fraud in a diligent way that balances risk and provides customer love • Participating and helping in streamlining fraud operational workflows around transaction review and account investigations • Ability to take ownership of Fraud Incident handling and be able to conduct the root cause analysis & close inefficiency gaps Project & Roadmap Ownership • Ability to own & ship projects that are on Fraud Ops roadmap with full autonomy • Able t

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