Endear - Product Designer

Eleve Talent·RemoteRemotemid$8,333–$10,750 USD/mo

In short

→Diseñador de producto para experiencias en tienda (IRL) en una CRM de retail con enfoque en IA.
→Trabajas desde cero: defines problemas, haces investigación y construyes soluciones en entornos ambiguos.
→El rol es clave: tu trabajo moldea productos nuevos, con impacto directo en equipos de tienda.

No se requiere inglés explícitamente, pero el equipo es basado en EE.UU. y el puesto es en

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What they ask for

✓2–5 años en diseño de producto
✓Propiedad de funciones desde descubrimiento hasta implementación
✓Realización de investigación de usuarios (desde descubrimiento hasta pruebas)
✓Diseño de flujos complejos y estados completos (cargando, vacíos, errores)
✓Colaboración estrecha con Product y Engineering
✓Aplicación de datos cualitativos y cuantitativos para decisiones de diseño

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Product DesignUser ResearchUsability TestingDesign SystemsFigmaAccessibilityAI ToolsDesign ThinkingRemote CollaborationData-Informed Design

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Location: Remote, US-based Team: Product & Design — IRL Type: Full-Time, Employee Compensation: $100K–$129K base Target Start: January 2027 or earlier Our Story At Endear, we’re building the modern CRM for retail teams — starting with the frontline. Our software helps retail teams build stronger customer relationships through thoughtful, intuitive technology. From clienteling and customer capture to appointments and in-store experiences, Endear gives brands the tools they need to create more personal interactions and drive measurable growth. We work with brands like Allbirds, Reformation, and Alo Yoga, and we’re continuing to evolve Endear into an increasingly AI-first product built around how modern retail teams actually work. Position Overview We’re looking for a Product Designer to join our IRL (in real life) team, which owns the in-store side of Endear — including appointments, events, customer check-ins, and the administrative experiences behind those workflows. You’ll design for store associates and managers running clienteling day to day, as well as admin users who help shape how those teams operate and manage their workflows. In this role, you’ll own features and projects from understanding the problem through research, testing, iteration, and production-ready design, while partnering closely with our Head of Product Design on vision and direction. The IRL roadmap is early. Many of these features don’t exist yet, so you’ll be defining problems through research before designing solutions. This role is well suited for someone comfortable creating clarity when the solution isn’t obvious. What You’ll Accomplish In your first 6 months, you’ll… Take ownership of IRL features from discovery through production-ready design Build a strong understanding of how store associates, managers, and admin users work within Endear Run research from early discovery through usability testing Design complete, accessible product experiences, including loading, empty, error, permission, and other key states.

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