Strategy & Operations, Applied AI - AMER

Anthropic · San Francisco, CA | New York City, NYmid

In short

▸Estratega y operador comercial para IA aplicada en América.
▸Construyes dashboards, procesos y análisis para impulsar el crecimiento de clientes con Claude.
▸Eres uno de los primeros en esta función: construyes desde cero con autonomía.

Proficiency in English required for collaboration across global teams.

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What they ask for

✓Experiencia en estrategia comercial, operaciones de ventas o consultoría.
✓Capacidad para transformar datos en recomendaciones accionables.
✓Conocimiento de herramientas de BI y sistemas GTM.
✓Habilidad para influir sin autoridad directa.
✓Experiencia en procesos de planeación estratégica y revisiones comerciales.
✓Grado en negocios, economía o campo cuantitativo (o experiencia equivalente).

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CRMBusiness Intelligence ToolsGTM SystemsDashboardsSales AnalyticsData AnalysisStrategic PlanningBusiness ReviewsCross-functional CollaborationUse Case Frameworks

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About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Applied AI (AAI) is responsible for helping Anthropic's customers go from first contact with Claude to durable, expanding usage — and this team is the strategic and analytical backbone behind that motion. As the Strategy & Operations Business Partner for AAI AMER, you'll work side-by-side with regional field engineering leadership as a deep expert in the business: the metrics, the segments, the deals, and the trends that matter most to driving growth. This is a high-autonomy, high-trust role. You'll partner directly with senior commercial leaders, build frameworks and operating rhythms, and translate ambiguous strategic questions into clear, actionable recommendations — then help carry those recommendations through to execution. You'll be one of the first people in this function, so you should be energized by building processes and structure from the ground up rather than inheriting them. Key Responsibilities • Partner with AAI AMER leadership to build and evolve foundational metrics dashboards, and establish the operating rhythm for ongoing business reviews • Lead the monthly business review process for your assigned segment(s) — from metric gathering through analysis and synthesis for leadership • Partner with central Revenue Operations to define and standardize key metrics across segments as the business grows in complexity • Develop a use case framework grounded in real signal — current CRM data, joining sales calls and pitch clinics, reviewing key customers, and working directly with the AAI team • Build comprehensive segment analyses and strategy recommendations, identifying quick wins and prioritization frameworks, and help kick off the strategic initiatives that follow from approved recommendations • Build strong relationships with regional leaders and act as a trusted, embedded thought partner • Support GTM QBRs and related cross-functional workstreams as needed • Design and implement improved processes for tracking and reporting on team priorities and strategic initiatives, and represent that work to stakeholders across the company Minimum Qualifications • Background in sales strategy, revenue operations, or management consulting, including direct experience in a commercial role (this is broad — presales, customer-facing, partnerships, and founder experience can all qualify) • Strong analytical capabilities with a track record of converting data into actionable, well-supported recommendations • Experience with GTM systems and business intelligence tools • Proven ability to build trust and influence senior stakeholders without direct authority • Experience designing and managing strategic planning processes and business reviews • Bachelor's degree in business, economics, or a related quantitative field, or equivalent practical experience Preferred Qualifications • 10+ years of experience in sales strategy, revenue operations, or management consulting • Experience in high-growth technology companies in GTM or sales-adjacent roles, particularly supporting a consumption-based or usage-driven business model • Experience at AI/ML companies or in enterprise software sales • Experience building frameworks for sales use cases or value propositions • Background supporting sales organizations through 2-3x+ growth periods • Candidates witho

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