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Incident Manager - Detection & Response

Anthropic · Zürich, CHsenior

In short

  • ▸Gestiona el ciclo completo de incidentes de seguridad y operativos en sistemas de IA.
  • ▸Dirige la respuesta, análisis y mejora continua tras incidentes, con enfoque en aprendizaje organizacional.
  • ▸Rol especializado de alto impacto dentro del equipo de Detección y Respuesta, clave para la seguridad de los sistemas de Anthropic.

Fluent English required

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What they ask for

  • ✓Experiencia en gestión de incidentes de seguridad o operativos.
  • ✓Capacidad para liderar procesos de respuesta y post-incidente.
  • ✓Habilidades avanzadas de comunicación y colaboración con equipos técnicos.
  • ✓Experiencia en análisis de causas raíz y mejora sistémica.
  • ✓Capacidad para trabajar en entornos de alta presión y con múltiples prioridades.
  • ✓Formación en áreas técnicas o de gestión relacionadas con seguridad o ingeniería.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Incident ManagementSecurity OperationsRoot Cause AnalysisPost-Incident ReviewsCross-Functional CollaborationTechnical Program ManagementRisk MitigationOperational ResilienceData-Driven Decision MakingSystemic Improvement

Who should you write to at Anthropic?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role The Detection & Response (D&R) team protects our systems, users, and data from security threats. We're looking for a Technical Program Manager to own and grow incident management within D&R. This is a senior specialization on the Technical Program Manager ladder, focused on how we detect, respond to, and learn from security and operational incidents. You'll own our incident response lifecycle, from detection and triage through containment, remediation, and post-incident review. Some of the highest-impact work happens after the immediate response: gathering data on incident trends, reporting on patterns and root causes, and working across engineering, security, infrastructure, and product teams so that broad fixes and systemic improvements actually get implemented. Beyond managing incidents, you'll make sure the organization learns from them and gets better each time. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings

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