User Experience Researcher, Platform

Anthropic · San Francisco, CA | New York City, NY | Seattle, WAsenior

En corto

▸Investigar la experiencia de usuarios técnicos (desarrolladores, empresas) que usan la plataforma de Anthropic para construir con Claude.
▸Diseñar y ejecutar estudios cualitativos y cuantitativos, usando herramientas propias y Claude para escalar el trabajo.
▸Destacado: se espera usar activamente a Claude en todo el proceso de investigación, desde análisis hasta creación de herramientas.

Se requiere inglés para trabajar con equipos y stakeholders internacionales.

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

🎧¿Llegás a la entrevista? Llevá el copiloto. Nuestra extensión escucha la entrevista en vivo y te muestra anclas de 3-4 palabras desde tu CV y tu preparación — mirás, conectás, hablás. Gratis. Ver la extensión →

¿Qué piden?

✓Experiencia comprobada en investigación UX independiente, desde diseño hasta informes.
✓Habilidad en métodos mixtos: entrevistas técnicas y encuestas bien diseñadas y analizadas.
✓Antecedentes técnicos: experiencia como ingeniero, en UX de APIs/SDKs o en productos técnicos.
✓Uso práctico del AI en la investigación (incluyendo análisis y creación de herramientas).
✓Capacidad para trabajar con equipos técnicos (ingenieros, product managers) sin necesidad de traducción.
✓Autonomía para definir y liderar el enfoque de investigación en el equipo.

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

ClaudeAPIsSDKsDocumentaciónEntrevistas cualitativasEncuestasAnálisis cuantitativoHerramientas de investigaciónMetodologías mixtasInfraestructura de investigaci

¿A quién escribirle en Anthropic?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role UX research at Anthropic works across products used by millions of people, on interactions that don't have established conventions yet. We inform critical decisions through rigorous research, working closely with curious, open-minded stakeholders who are eager to learn along with us. We combine qualitative and quantitative methods to understand user needs in a space that's evolving faster than anyone can track. We move fast, favor impact over polish, and increasingly build our own tools, deeply leveraging Claude to do research at the speed and rigor this environment demands. This role is on the Platform research team, embedded in Anthropic's Platform organization, which comprises the API, the agent and connector infrastructure developers build on top of it, and the Console, SDKs, and documentation they use to do it. A large share of what gets built with Claude is built on this platform, including many of Anthropic's own products, and the people who use it range from individual developers to the largest enterprises. The teams that build the platform are deeply technical, move quickly, and are deeply curious about and engaged with users. User research's job here is to give them a deeper and more systematic understanding of those users than they can get on their own, and to help the organization decide what to build for them next. This is a senior individual-contributor role with a great deal of autonomy. You'll work with the rest of the Platform user research team and with Platform's leaders to decide where research can make the biggest difference, and then lead that work yourself. Key responsibilities • Work with Platform's leaders and teams to understand what they most need to know about the people building on Claude, decide what is and isn't worth studying, and own that agenda • Design and run the research yourself using both qualitative and quantitative methods • Study the full range of people the platform serves: developers, the teams and companies building products on it, and the people who administer and buy it • Communicate findings to product managers, designers, and engineers and follow them through to product decisions, while building the shared understanding of users that lets teams make good calls on their own • Build the tools and infrastructure that let research keep pace with the platform, using Claude heavily and inventing methods where the existing ones don't fit Minimum qualifications • Industry UX research experience independently scoping, designing, running, and reporting end-to-end studies • Mixed-methods expertise: interviewing technical users well, and designing and analyzing surveys rigorously • A technical background, in one of these forms: you've worked as a software engineer; you have a sustained body of developer-experience research on APIs, SDKs, or developer tools; or you have a sustained track record of researching deeply technical products. In practice: you can read our documentation, build something small on the platform, and keep up with very technical teams without translation • Hands-on use of AI in your own research: you already run your work through it and use it to build your own analyses and tooling Preferred qualifications • 8+ years of industry UX research experience • Experience setting the research strategy for a product or product area, with a tra

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