Researcher, Figma Design

Figma·San Francisco, CA • New York, NY • United Statessenior

In short

→Investigador de usuario estratégico para Figma Design, centrado en AI y flujo de trabajo colaborativo.
→Crea planes de investigación, traduce hallazgos en narrativas que guían decisiones de producto.
→Destaca por influir en estrategia de alto impacto con enfoque en innovación y experiencia de usuario.

Fluency in English is required.

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The questions they'll ask you

1. ¿Cómo has usado investigación cualitativa para validar una hipótesis crítica en un producto de IA?

🔒 +7 more questions

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💵 USD · Remote · No visa

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What they ask for

✓7+ años en investigación UX o insights de usuario en SaaS B2B de alto crecimiento
✓Experto en métodos cualitativos y cuantitativos, incluyendo IA y productos con aplicaciones de IA
✓Capacidad de priorizar hipótesis críticas y diseñar investigaciones eficientes para probarlas
✓Habilidad comprobada para ganar apoyo de ejecutivos y equipos multidisciplinarios
✓Equilibrio entre velocidad, rigor y múltiples inputs en la toma de decisiones
✓Experiencia con productos colaborativos en tiempo real y flujos de diseño-producto

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

UX ResearchUser InsightsQualitative ResearchQuantitative ResearchAI-powered featuresConcept TestingFeature IterationsProduct StrategyStakeholder AlignmentResearch Storytelling

Who should you write to at Figma?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Figma Research team is hiring an experienced researcher to support our core product, Figma Design, and actively shape and execute research to drive scale, tap new opportunities, and ensure Figma continues pushing innovation in design and production tooling. Partnering with Product, Design, and Engineering, you'll bring a deep passion for research and strategy, pushing the envelope with AI-led experiences and laddering key user needs to critical product decisions — tackling our highest impact problems and influencing company strategy for both the short- and long-term. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: • Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy for Figma Design • Partner closely with product leaders to identify opportunities, generate strategy, and define success • Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to Figma's businesses • Translate research insights into a compelling narrative that shapes product roadmap priorities • Advocate for the role of Research as a strategic partner in the business process We'd love to hear from you if you have: • 7+ years of experience in UX research or user insights at a high growth B2B SaaS company • Expertise in utilizing a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations — including research on AI-powered features or products exploring AI applications • Demonstrated success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions • A proven track record of gaining buy in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the "so what" to inspire action • Ability to balance speed, rigor, and competing inputs — pivoting direction, weighing user research, strategy, business insights, and team input in decision-making, and seeking solutions in creative ways While it's not required, it's an added plus if you also have: • 2+ years in product design, user centric product management, product development, and/or front end engineering • A familiarity and depth of experience using Figma's products At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure </

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