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Jobs / Kraken

Human Design Program Lead (F/H/X)

Kraken·Paris, Francesenior

In short

  • →Líder de transformación humana en clientes de energía, centrado en cultura y liderazgo.
  • →Impulsa cambios de comportamiento, desarrollo de líderes y coaching ejecutivo en entornos de transformación digital.
  • →Punto único de contacto con C-suite y responsable de implementar prácticas globales de diseño humano.

Fluent English required for client engagement and collaboration with global teams.

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The questions they'll ask you

1. ¿Cómo diseñarías el primer sprint de un programa de transformación cultural con un cliente de utilities que resiste el cambio?

2. Describe un caso donde usaste coaching ejecutivo para impulsar una transformación de liderazgo en una organización compleja.

3. ¿Cómo alinearías las prácticas de Human Design con la implementación técnica de un sistema de gestión energética?

🔒 +7 more questions

No card. Upload your resume and the full dossier is ready in ~1 minute.

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💵 USD · Remote · No visa

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What they ask for

  • ✓Experiencia comprobada en transformación cultural y desarrollo de liderazgo ejecutivo.
  • ✓Capacidad para gestionar carteras de clientes clave en distintas geografías.
  • ✓Habilidades avanzadas de facilitación y storytelling para audiencias ejecutivas.
  • ✓Experiencia en coaching y acompañamiento a C-level en procesos de cambio.
  • ✓Capacidad para operar en entornos ambiguos y complejos.
  • ✓Conocimiento del vínculo entre personas, organización y tecnología.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Cultural TransformationLeadership Development ProgramCoachingLearningBehavioral TransformationCustomer Information Systems (Meter Data ManagementCRMAI-driven CommunicationsHuman Enablement

Who should you write to at Kraken?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone. What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. 🏡 Where you'll fit in: Kraken is the operating system of the future for Utilities. When a utility signs up to use Kraken, they have some big ambitions. They want to; improve customer experience, reduce cost to serve or accelerate growth and innovation. To make this possible at pace, clients need the incredible tech stack that Kraken offers, the ability to improve how they operate and to have a culture that enables them to thrive. Clients are increasingly interested in understanding how they can improve not only their customer operations but the business functions, and business units that sit horizontally and vertically to customer operations in retail. To enable this Kraken now structures itself across 3 key delivery practice groups. Tech. This role sits within the Human Design Team. Purpose of the Human Design Lead The main purpose of the Human Design Lead is to be the single point of accountability for the successful enablement and implementation of culture / ways of working transformation in our clients.

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