Desktop Product Owner

Wpp·Londonsenior

In short

→Liderazgo del roadmap y gestión de servicios de dispositivos (PC, Mac, móvil, VDI) a nivel global.
→Enfoque en seguridad, cumplimiento, aprovisionamiento cero-touch y manejo de proveedores como Kyndryl.
→Rol clave en la transformación tecnológica de WPP con alta responsabilidad en servicios de escritorio.

Fluent English required for collaboration across global teams.

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What they ask for

✓Experiencia comprobada en propiedad de productos/servicios de gestión de endpoints.
✓Conocimiento sólido en Intune, Iru, Autopilot y VDI.
✓Experiencia en seguridad y cumplimiento de dispositivos.
✓Gestión de proveedores externos y SLAs.
✓Capacidad para priorizar demanda y gestionar el backlog.
✓Experiencia en gobernanza de cambios y escalaciones con partners.

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IntuneIruAutopilotVDIKyndryldevice managementzero-touch provisioningpatch compliancesecurity baselinesservice roadmap

Who should you write to at Wpp?

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WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP is at the forefront of the marketing and advertising industry's largest transformation. Our Global CIO is leading a significant evolution of our Enterprise Technology capabilities, bringing together over 2,500 technology professionals into an integrated global team. This team will play a crucial role in enabling the ongoing transformation of our agencies and functions. Enterprise Technology is looking for an experienced Desktop Product Owner to lead the evolution of our global endpoint services. Responsible for the vision, roadmap and continuous improvement of desktop and device management capabilities, you'll balance user experience, security and operational excellence while overseeing delivery through strategic partners. This is a high-impact role for someone who combines strong endpoint management expertise with product ownership, stakeholder engagement and vendor governance experience. What you'll be doing: • Own the roadmap, backlog and standards for PC, Mac, mobile and VDI management. • Drive modern management, zero-touch provisioning and patch compliance. • Govern Kyndryl device operations and approve configuration change. • Own device security baselines in partnership with Cyber Security. • Manage platform health, compliance and reporting. • Prioritise demand and continuous improvement. • Define the service outcomes, standards and SLAs that Kyndryl and other partners deliver against. • Govern Kyndryl performance, manage demand and escalations, and retain WPP accountability for the service. • Own the service roadmap and approve partner-delivered change before it reaches production. What you'll need: Skill Requirements • Product/service ownership for endpoint management. • Intune, Iru, Autopilot and VDI knowledge. • Device security and compliance. • Vendor governance and SLA management. • Backlog and stakeholder management. • Demonstrable product or service ownership experience for the relevant technology. • Experience governing third-party / manag

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