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Jobs / Vocca

Account Manager - 60 to 70K€ package + BSPCE

Vocca·Parismid

In short

  • →Gestion de cuentas en healthcare con enfoque en crecimiento y retención.
  • →Day-to-day: seguimiento de 40-50 centros, expansión de sitios y servicios, CRM y alineación con producto.
  • →Destacado: objetivo de 400K€ en upsell y 95% de retención anual.

Good written and spoken English

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The questions they'll ask you

1. ¿Cómo identificarías oportunidades de expansión en un centro médico con un nuevo sitio cada seis meses?

2. ¿Qué métricas usarías para demostrar valor a un cliente de tu cartera y cómo las presentarías?

3. Describe un caso donde anticipaste un riesgo de retención y cómo lo resolviste.

🔒 +7 more questions

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💵 USD · Remote · No visa

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What they ask for

  • ✓2 a 5 años en gestión de cuentas con métricas de negocio
  • ✓Experiencia comprobada en crecimiento de cuentas existentes
  • ✓Francés fluido (escrito y hablado)
  • ✓Inglés bueno (escrito y hablado)
  • ✓Enfoque en resultados y propietario de procesos
  • ✓Capacidad de pensamiento estratégico de cartera

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

CRMProductDeployment teamClient journeyBSPCEAI voice agentsAppointment bookingReschedulingHealthcare organizationsMulti-site centers

Who should you write to at Vocca?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Our team shared’s mission is deploy AI agents to transform how patients and doctors connect We believe healthcare shouldn’t be defined by missed calls, endless waiting lines, and overwhelmed staff. Patients and professionals deserve better. Vocca builds AI voice agents that answer every call instantly, schedule and reschedule appointments, and free up staff to focus on what matters most: care. Already trusted by 15 000+ providers, we’re transforming the patient–provider relationship, one call at a time. Want to shape the future of healthcare? Join us ! Discover our company culture and values Here is a product teaser Eliott's interview for Welcome to the jungle Eliott's quick interview for Speedinvest Articles on our A round ( techfundingnews , Maddyness , les echos , our blog ) Context Vocca builds AI voice agents that answer patient calls, handle appointment booking and rescheduling, and free up time for medical teams. Following our $20M Series A led by Norrsken, with the founders of Alan and Datadog, we are a team of 50+ across Paris and New York, and 250 healthcare organizations trust us. Our client base is organized into three segments: Our 40 largest accounts (hospitals, groups, networks of centers) are managed by two Key Account Managers. 150 to 170 clients are supported by a dedicated team. In between, 40 to 50 organizations (multi-site centers, specialist practices, regional groups) have strong growth potential. A center that opens a new site every six months, a surgeon who operates in three clinics: every account in this segment opens the door to others. This is the portfolio you will own. Your mission Turn this portfolio into a growth engine: €400K in upsell over the year and 95% retention. You make sure your clients are satisfied and actively using Vocca, then turn their trust into additional revenue: new sites, new practitioners, new facilities. Requirements: 2 to 5 years in a client-facing role with a real business dimension: account management, account management on a platform or marketplace, customer success with revenue targets, consulting You have already grown existing accounts and can quantify your results Fluent French, good written and spoken English What we will assess: Revenue mindset and service focus: you see your job as a growth function, and you care about client follow-up as much as closing Ownership: you take on an issue, unblock it and see it through Portfolio thinkin

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