Advanced Software Engineer - Customer Success

Feedzai · BrazilRemotesenior

In short

▸Ingeniero de software avanzado enfocado en implementaciones técnicas para clientes enterprise.
▸Diseñas soluciones con Java, SQL y APIs REST, optimizas rendimiento y soluciones problemas en entornos productivos.
▸Eres el punto de contacto técnico clave entre clientes y equipos internos, con impacto directo en el éxito del cliente.

Excellent communication skills in English

In ~1 minute you get: who interviews you, the likely questions answered from your CV, and your CV tailored to this job. Free, no card.

What they ask for

✓7+ años de experiencia como ingeniero de software
✓Habilidades sólidas en Java, SQL y depuración de aplicaciones complejas
✓Experiencia en integraciones empresariales con APIs REST, sistemas asíncronos y archivos
✓Capacidad para analizar y resolver problemas en entornos productivos
✓Experiencia con plataformas en la nube (AWS preferido)
✓Habilidades de comunicación y trabajo con equipos técnicos de clientes

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

JavaSQLREST APIsMessaging systemsEvent-driven architecturesFile processingAWSKubernetesContainerized applicationsPost

Who should you write to at Feedzai?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year. The Customer Success Engineering team is responsible for ensuring that Feedzai solutions are successfully implemented, integrated, optimized, and supported throughout the customer lifecycle. Our mission is to build new product capabilities, but to deeply understand the product and leverage its full potential to solve complex customer problems. We work directly with enterprise customers, translating business requirements into scalable technical solutions while ensuring successful deployments, operational excellence, and long-term customer success. You As an Advanced Customer Success Engineer, you are an experienced software engineer with a strong implementation mindset. You are comfortable reading, writing, and debugging production-quality code, but your primary focus is delivering successful customer solutions through implementation, integrations, troubleshooting, performance optimization, and technical leadership. You will serve as a trusted technical advisor for our customers and a technical reference within Customer Success, collaborating closely with Product Engineering, Product Management, Customer Success Managers, and customer technical teams.

Don't apply unprepared

We research who's interviewing you, tailor your CV and rehearse you live — first one free.