Global Operations Associate

Flexport·Antwerpen, Belgiumjunior

In short

→Asociado de Operaciones Global que gestiona envíos internacionales en una región, asegurando entregas a tiempo y calidad.
→Día a día: coordina con transportistas, aduanas y equipos internos para mover mercancías, resuelve incidencias y mejora procesos con datos.
→Destacado: trabajas directamente con clientes internos (gestores de cuenta, aduanas) y partners, impulsando la escalabilidad de Flexport.

Please submit your CV in English!

In ~1 minute you get: who interviews you, the likely questions answered from your CV, and your CV tailored to this job. Free, no card.

🎧Land the interview? Bring the copilot. Our free extension listens to the live interview and flashes 3-4-word anchors from your resume and prep — glance, connect, talk. Get the extension →

What they ask for

✓Título universitario (BA/BS) o formación profesional como agente de transporte.
✓2+ años de experiencia en operaciones logísticas.
✓Capacidad para manejar múltiples prioridades bajo presión.
✓Compromiso con estándares altos de calidad y cumplimiento de KPIs/SLAs.
✓Habilidades analíticas para usar datos y mejorar procesos.
✓Inglés avanzado para comunicación y documentos (requisito explícito).

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

SOP (Procedimientos OperativosHerramientas de operacionesDatos operativosCoordinación con transportistaAduanasGestión de proveedoresGestión de rutas regionalesIntermodalEscalado de incidenciasHerramientas de análisis de da

Who should you write to at Flexport?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Please submit your CV in English! The opportunity: The role of the Operations Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. Flexport today connects almost 10,000 clients and suppliers across 109 countries. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone. This role is designed to facilitate the movement of shipments while discovering and driving efficiencies that build and improve operations as part of our Global team. You will be responsible for ensuring that all customer shipments are executed according to plan, on time and within budget. As the person who manages movement in your region with laser focus, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ business. You will drive impact through surfacing new ideas to eliminate waste, improve customer experience or introducing innovative ways of managing a supply chain. You will: • Be the 'front line' in ensuring the highest standard of Flexport quality: shipments move on-time, exceptions are handled proactively, and clients receive a first-class experience through timely, clear communication. • Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery, independently managing your priorities and commitments. • Follow standard operating procedures (SOP) and proactively flag opportunities for improvement. • Solve client issues quickly and ensure smooth operations at origin and destination, developing solutions independently and escalating to senior team members as needed • Act in the best interest of the company by avoiding leakages and ensuring cost conscious behavior. • Seamlessly coordinate day-to-day operations with the relevant internal and external partners for your team's scope (e.g. carriers, vendors, customs, regional trade lane management, cross-functional stakeholders, etc) • Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements. • Assist the shipments managed by partners as we drive partner autonomy and parity with insourced operations (if applicable in a given region). • Use data and operational tools to inform decisions, identify patterns in your work, and contribute to efficiency improvements. Requirements: • BA/BS Degree or completed professional training as forwarding agent. • 2+ years of experience in operations, lo

Looking for something similar?

Leave your email and we'll alert you when matching jobs appear.

Don't apply unprepared

We research who's interviewing you, tailor your CV and rehearse you live — first one free.