Senior B2B Marketing Operations Executive

Deliveroo·Londonsenior

In short

→Encargado de campañas B2B en Salesforce Marketing Cloud para partners.
→Diseña y optimiza flujos automatizados de comunicación por email, WhatsApp y tablet usando datos.
→Proyecto estratégico de 2026: transformar operaciones en orquestación de crecimiento.

Fluency in written English required

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What they ask for

✓Experiencia en Salesforce Marketing Cloud para campañas empresariales
✓Habilidades avanzadas en SQL para segmentación de audiencias
✓Conocimiento en HTML y AMPscript para personalización de correos
✓Experiencia en diseño de programas de lifecycle CRM
✓Capacidad para gestionar múltiples campañas simultáneas
✓Comunicación escrita clara y orientada a resultados

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Salesforce Marketing CloudSQLAMPscriptHTMLWhatsAppTablet notificationsCRMData teamsCommercial teamsContent teams

Who should you write to at Deliveroo?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the team B2B Marketing Operations sits within Commercial Operations, and owns the end-to-end execution and orchestration of partner communications across email, WhatsApp and tablet notifications. We also own the lifecycle and automation stack behind those communications (Salesforce Marketing Cloud), and the campaign performance reporting that shows what's working. In 2026, the team is shifting from operational excellence to strategic orchestration: connecting channels, segmentation and measurement to drive partner growth. About the role We're hiring a Senior B2B Marketing Operations Executive to own both the technical build and the strategic design of our partner lifecycle programmes. In the first 90 days, you'll get hands-on with our Salesforce Marketing Cloud builds, audience SQL and campaign QA process, taking ownership of live campaign execution. Over the following months, you'll take on end-to-end ownership of lifecycle programme design — using performance data to shape segmentation, messaging and cadence — while continuing to support ad-hoc partner sends as they come up. You will report into the Marketing Operations Manager on our B2B Marketing Operations team in our Commercial Operations organization. What you'll be doing • Own end-to-end execution of partner lifecycle and ad-hoc email/WhatsApp campaigns, from audience build through to send and QA • Design and continuously improve lifecycle programmes, using performance data to iterate on messaging, cadence and segmentation • Build and maintain SQL-based audience queries, AMPscript personalisation and HTML email templates within Salesforce Marketing Cloud • Track and report on campaign and lifecycle performance metrics, turning results into clear recommendations for the wider team • Partner with stakeholders across Commercial, Content and Data teams to scope and prioritise campaign requests Requirements • Experience building and executing email campaigns in an enterprise marketing automation platform (e.g., Salesforce Marketing Cloud highly preferred) • Proficiency writing SQL queries to build and troubleshoot audience segments • Experience with HTML and a scripting/templating language (e.g., AMPscript, Liquid) for email personalisation • Experience designing lifecycle or CRM marketing programmes and tracking their performance against defined metrics • Strong written communication skills and the ability to manage multiple concurrent campaign requests Why Deliveroo At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams tha

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