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Jobs / Cloudflare

Senior Customer Engineer SLED TX (Austin, Dallas or Houston)

Cloudflare·Hybridsenior

In short

  • →Ingeniero técnico de clientes enfocado en gobiernos estatales, locales y educativos en Texas.
  • →Diseñas arquitecturas personalizadas, pruebas de concepto y supervisas implantaciones sin interrupciones.
  • →Ocupas un rol de cuota con soporte AI para acelerar la adopción y crear valor real en clientes públicos.

Proficiency in English required

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In ~1 minute you get: who interviews you, the likely questions answered from your CV, and your CV tailored to this job. Free, no card.

The questions they'll ask you

1. ¿Cómo has diseñado un PoC para un cliente SLED con requisitos de cumplimiento específicos?

2. Describe cómo usaste datos de telemetría para resolver un cuello de botella técnico en una implementación pública.

3. ¿Cómo integrarías herramientas AI para reducir el tiempo de onboarding en un entorno gubernamental complejo?

🔒 +7 more questions

No card. Upload your resume and the full dossier is ready in ~1 minute.

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💵 USD · Remote · No visa

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What they ask for

  • ✓Experiencia comprobada en ingeniería de clientes o soporte técnico para enterprise.
  • ✓Conocimiento profundo de seguridad y redes en entornos de gobierno (SLED) o educación pública.
  • ✓Capacidad de liderar PoCs y demostraciones técnicas con clientes.
  • ✓Experiencia en arquitecturas de aplicaciones con Cloudflare (Security, Networking, Developer Platforms).
  • ✓Habilidades avanzadas de comunicación con stakeholders técnicos y ejecutivos.
  • ✓Residencia en Texas con disponibilidad para trabajar 100% remoto.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

CloudflareSecurityNetworkingDeveloper PlatformsAI-augmented workflowsProof of Concepts (PoCs)Product DemonstrationsTechnical OnboardingCustomer Health ScoresTelemetry

Who should you write to at Cloudflare?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Austin, Dallas or Houston TX Senior Customer Engineer SLED *This is a work-from-home 100% remote role, but you should reside in Texas." What you’ll do as a Senior Customer Engineer SLED About the Role At Cloudflare , we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion. Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, this specialized role will focus heavily on our SLED (State, Local, and Education) and Local Government sectors. You will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire public sector customer journey. Key Responsibilities • Technical Validation : Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking, and Developer Platforms) tailored to public sector procurement and compliance standards . • Customer Adoption & Value Realization : Lead and/or provide oversight to technical onboarding and implementation, serving as the primary executive and engineering contact for the customer. You will partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You will proactively monitor dynamic customer health scores and telemetry to ensure rapid time-to-value and resolve integration bottlenecks common in municipal and educational IT infrastructures . • Commercial Accountabil

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