Ads Solutions Manager

Profound · New York, New York$10,833–$15,000 USD/mesmid

In short

▸Gestiona clientes en etapa inicial de un producto de publicidad en IA, desde onboarding hasta campaña activa.
▸Eres el experto técnico y de producto que conecta necesidades de clientes con equipos de ingeniería y producto.
▸No hay playbook: estás creando las normas desde cero en una herramienta clave para marcas como Walmart y Figma.

None

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What they ask for

✓Experiencia en gestión de clientes en roles como success, account management o engagement management.
✓Habilidad para trabajar con ambigüedad y productos en fase temprana.
✓Capacidad de traducir problemas de clientes en requermientos claros para ingeniería.
✓Mente de creador: gustas construir procesos, no seguirlos.
✓Comunicación clara y efectiva entre clientes y equipos internos.
✓Disponibilidad para trabajar presencialmente en Nueva York.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Ads StudioAnalyticsInteligencia artificialChatGPTPixel implementationBiddingReportingOrganic visibility platformProduct feedbackCampaign setup

Who should you write to at Profound?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage. We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators like Ramp, MongoDB, and Figma. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures — and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run. As an Ads Solutions Manager, you will work directly with the brands running campaigns through Ads Studio, our paid visibility product built on top of our core organic visibility platform. Ads Studio is in its design-partner phase: a small group of committed advertisers are live, and a much larger pipeline is waiting to come on next. This is a high-impact, customer-embedded role at the intersection of customer success, sales engineering, and product. You will own the customer relationship end to end, from signed deal through onboarding through ongoing campaign management, and be the subject matter expert customers turn to for anything related to targeting, bidding, pixel setup, or reporting. There is no established playbook for this yet. Early customer patterns will directly inform how Ads Studio evolves, and you will be the one shaping that. WHAT YOU'LL DO - Own the customer relationship from kickoff through ongoing campaign management for a portfolio of design partner and early customer accounts - Be the go-to expert on how Ads Studio works: pixel implementation, bidding, campaign setup, reporting, and the broader ad ecosystem inside ChatGPT - Run onboarding for new accounts so customers go live smoothly and get to value fast - Translate customer questions and blockers into clear asks for the product and engineering team - Track account health, flag risk early, and manage the beta-to-paid transition as accounts mature - Turn patterns across accounts into product feedback and repeatable process, not just one-off fixes - Build the playbook as you go: today there isn't one, and you'll be writing it - Serve as the primary post-sale partner for Ads Studio customers during their entire lifecycle with the product WHO YOU ARE - Experience in a client-facing role such as engagement management, customer success, or account management, ideally somewhere you owned the full relationship rather than a slice of it - Comfortable working with ambiguity and early-stage products - Want to become a real subject matter expert in a technical, fast-moving product area. You don't need an ads background already, but you need to want to go deep - A builder's mindset: you'd rather help design the process than inherit one - Startup instincts, whether from prior experience at an early-stage company or from actively seeking that kind of environment, paired with wanting the stability of a well-funded, fast-growing company around it - Clear, sharp communicator who can translate effectively between customers and internal teams LOCATION This is an on-site role based in our NYC office, designed for builders who thrive on speed, iteration, and meaningful impact. For this role, the expected base salary range is $130,000 to $180,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will

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