Product Designer, Growth Pricing & Revenue Systems

Gusto · Denver, CO - Hybrid; New York, New York, United States; San Francisco, CA - Hybridsenior

In short

▸Diseñador de producto enfocado en sistemas de precios, paquetes y comunicaciones de crecimiento en Gusto.
▸Trabajas en un rol de alta influencia con impacto directo en ingresos, diseñando experiencias unificadas a través de múltiples canales.
▸Destacan el enfoque en diseño con IA como parte fundamental del flujo de trabajo.

Fluency in English is required for collaboration across global teams

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What they ask for

✓Experiencia demostrable en diseño de sistemas de productos complejos
✓Capacidad para pensar estratégicamente a nivel de arquitectura de experiencia
✓Habilidades sólidas en diseño UX/UI para productos de alto impacto en ingresos
✓Experiencia trabajando en equipos multidisciplinarios (product, engineering, data)
✓Capacidad para balancear sentido del negocio con empatía del usuario
✓Fluidez en el uso de herramientas de IA para prototipado y validación rápido

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Who should you write to at Gusto?

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About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About Design at Gusto Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We're a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto. We don't care much about swim lanes and though we care deeply about quality and craft, we are never precious about it. We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference. We are building an AI-native design organization — and we mean that seriously. We're looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers. About the Role Gusto's Growth team owns the full customer funnel — from a small business's first visit to gusto.com through onboarding and into ongoing expansion. Two of the most complex, cross-cutting systems inside that funnel are how we price and package our products, and how we orchestrate the messages customers get across email, sales, and in-product surfaces. Neither has ever had dedicated, systems-level design support until now. This role is leveled at the equivalent to a Staff-level. As Product Designer in this scope, you'll own the design system for how promotions, tiers, and SKUs are presented consistently across the funnel, including a unified checkout experience, and drive the next wave of iteration following our fall pricing & packaging refresh. Alongside that, you'll partner closely with our Revenue Systems team to define the target-state UX vision for customer-centric orchestration: establishing how a customer experiences one coordinated set of communications across email, sales, and in-product/AI surfaces, rather than a patchwork of independent touchpoints, and drawing the line between what belongs at the platform level versus the channel level. You'll round this out with lighter-touch, ongoing design support for Invoicing & Billing as needs arise, including near-term work like multi-entity billing. This is a systems-thinking role, with direct impact on revenue generation. You'll need to be as comfortable zooming out to define a multi-team experience architecture as you are zooming in to get the details of a specific surface right, and you'll need a strong customer experience and business sensibility to match. About the team Gusto's Growth team is dedicated to helping customers discover, adopt, and expand into the Gusto ecosystem in meaningful ways. You'll be joining a collaborative, cross-functional team of designers, engineers, PMs, data sci

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