Senior Account Manager

Mirakl · Londres, Londres, Royaume-Unisenior

In short

▸Gestión de cuentas enterprise clave en EMEA con enfoque en crecimiento y retención.
▸Impulsas expansión de productos SaaS como Marketplace, Drop Ship y Catalog Manager con equipos multidisciplinarios.
▸Trabajas con clientes C-level y lideras planes estratégicos en un entorno global y multicultura.

Fluency in English required for client and internal collaboration.

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What they ask for

✓8+ años gestionando cuentas globales o estratégicas en SaaS o tecnología.
✓Histórico comprobado de crecimiento de ingresos mediante upsell y cross-sell.
✓Experiencia en entornos internacionales con habilidades para navegar diferencias culturales en EMEA.
✓Capacidad para construir relaciones de confianza con ejecutivos y múltiples stakeholders.
✓Habilidades de pensamiento estratégico para planificar y ejecutar expansiones a largo plazo.
✓Capacidad de colaborar con equipos de Ventas, Customer Success, Producto y Marketing.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Mirakl PlatformMirakl ConnectMirakl AdsMirakl NexusSaaSEnterprise MarketplaceDrop ShipCatalog ManagerCRMSalesforce

Who should you write to at Mirakl?

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About Mirakl: Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl's operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy's, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways. com . Tech Next40 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique. Our 5 values guide how we collaborate: 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success 🏆 Get Things Done: We prioritize action and efficiency for impactful results 🚀 Go Above & Beyond: We tackle challenges proactively and always aim for excellence 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture 🤝 Satisfy & Empower Clients: We're committed to our clients' success 1. The Team You'll Join You'll be part of our EMEA Account Management team led by Stanislas Joly, VP Account Management Global. The team consists of 5 Account Managers, each managing a portfolio of enterprise clients across different EMEA markets. Together, you'll be driving growth and retention for Mirakl's most strategic clients across the region, while regularly exchanging best practices and deal learnings with your counterparts in the AMER account management team. "As a Senior Account Manager, you will be part of an international team of fun colleagues based in London, Boston, Bordeaux, and Paris. We connect through weekly syncs to share best practices and team wins, regular meet-ups for team-building activities, quarterly business reviews to align everyone on objectives, and a global yearly Sales Kick-off." — Stanislas Joly, VP Account Management Global 2. Your Impact Own and grow a portfolio of enterprise platform accounts, identifying and executing upselling and cross-selling opportunities across Marketplace, Drop Ship, and Catalog Manager products, managing complex sales cycles end-to-end with support from regional and specialist teams Build trusted, long-term relationships with C-level executives and key decision-makers at strategic accounts, serving as their go-to partner for marketplace strategy and growth Develop and execute account plans that align client business objectives with Mirakl's roadmap, unlocking expansion opportunities across multiple markets and business units Partner closely with Sales, Customer Success, Product, and Marketing teams to deliver a seamless, high-value experience throughout the client lifecycle Stay ahead of industry trends and the competitive landscape to proactively address client challenges and position Mirakl as the definitive platform of choice 3.

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