Customer Service Specialist Coffee

Commoditysupplies·Wollerau, Schwyzjunior

In short

→Especialista en servicio al cliente para logística de café, coordinando envíos y facturas.
→Gestiona contratos, proveedores, incidencias y comunicación con clientes y logísticos.
→Trabaja con ERP (Dynamics) y aplica Incoterms en entorno de comercio internacional.

Fluent written and spoken English and German

✓ Free to start✓ Runs in your browser✓ First dossier, no card✓ Ready in ~1 minute

In ~1 minute you get: who interviews you, the likely questions answered from your CV, and your CV tailored to this job. Your first dossier is free.

The questions they'll ask you

1. ¿Cómo gestionarías un retraso en envío de café con un proveedor en un contrato bajo Incoterms FOB?

🔒 +7 more questions

No card. Upload your resume and the full dossier is ready in ~1 minute.

🎧Land the interview? Bring the copilot. Our free extension listens to the live interview and flashes 3-4-word anchors from your resume and prep — glance, connect, talk. Get the extension →

💵 USD · Remote · No visa

Not finding what you want? Try Micro1

Micro1 places engineers directly at US companies paying in USD. One vetting, multiple offers — no cold applying.

Get matched by Micro1 →

📬Jobs picked for YOUR resume, every morning on WhatsApp. Free: text “vacantes” and the bot sends your daily matches. Subscribe →

What they ask for

✓Licenciatura en Administración, Logística o afín.
✓Experiencia en servicio al cliente, logística o administración de contratos.
✓Alemán y inglés fluidos, escritos y hablados.
✓Habilidades organizativas y atención al detalle.
✓Experiencia con ERP (preferentemente Microsoft Dynamics).
✓Conocimiento de Incoterms y operaciones internacionales.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Microsoft DynamicsERPIncotermscommodity tradinglogistics coordinationsales invoicescontract administrationsupply chain operationsinternational tradecustomer service

Who should you write to at Commoditysupplies?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Location: Wollerau or Zurich, Switzerland Employment Type: Part-time (40-60%), Fixed-term until May 2027 Join Our Team We are looking for a proactive and detail-oriented Customer Service Specialist Coffee to support our coffee logistic activities. This is an excellent opportunity for a professional with experience in contract administration, logistics coordination, and supplier management to play a key role in ensuring smooth operations and exceptional service for our customers and logistic service providers. What You'll Be Doing • Manage coffee logistic shipments and sales invoices. • Coordinate shipment schedules and delivery plans with logistics service providers, customers and coffee suppliers. • Support the resolution of logistics-related issues and delays. • Act as a key point of contact for customers’ inquiries and operational topics. • Assist in resolving customer related issues and discrepancies. • Coordinate with Finance regarding payment processing and invoice approvals. • Investigate and resolve invoice discrepancies. • Monitor contract processing timelines and maintain high accuracy standards. Who We're Looking For Required Qualifications • Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field. • Professional experience in customer service, procurement support, logistics, or contract administration. • Fluent written and spoken English and German. • Strong organizational skills with exceptional attention to detail. • Ability to manage multiple priorities in a fast-paced environment. • Experience working with ERP systems, preferably Microsoft Dynamics. • Knowledge of international trade processes and Incoterms. • Understanding of logistics and supply chain operations within trading environments. • Experience in commodity trading, food products, or agricultural commodities is an advantage. What Success Looks Like Success in this role will be measured through: • High accuracy in contract and documentation management. • Timely processing of contracts and operational requests. • Effective resolution of customer and logistics issues. • Strong supplier and stakeholder satisfaction. • Compliance with internal policies and regulatory requirements. • Consistent support of smooth coffee trading operations. Why You Should Join Us • Opportunity to work within an international commodity logistic environment. • Exposure to global coffee supply chains and trading operations. • Collaborative and supportive team culture. • Flexible part-time working arrangement. • Professional development opportunities within a growing organization. • A meaningful role contributing directly to operational and commercial success. If you are passionate about customer service, operational excellence, and supporting global trading activities, we'd love to hear from you. Apply today and join our team as a Customer Service Specialist Coffee. Find more English Speaking Jobs in Switzerland on Arbeitnow

Looking for something similar?

Leave your email and we'll alert you when matching jobs appear.

Don't apply unprepared

We research who's interviewing you, tailor your CV and rehearse you live — first one free.